Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy for First Time
on April 2, 2014
Posted by: Koolaidn
This was my first time filing taxes for my husband and myself. It was so easy through Turbotax that I wondered what people always complain about.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on April 2, 2014
Posted by: localcitizen
Turbo Tax is the way to go !!
Makes filing a joy !!
Makes filing a joy !!
What's great about it: Step by Step guidance
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good
on April 2, 2014
Posted by: Physt
Overall, using Turbo Tax makes my yearly tax filing process go fairly smooth. I am not thrilled with paying extra to have my state return e-filed.
What's great about it: Fairly easy to follow.
What's not so great: Do not care to pay extra for efiling State return!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shakey software
on April 2, 2014
Posted by: Jebb1234
Software errors:
1. TurboTax would not update the software automatically - I checked and this was the default mode. It kept saying the forms were not available for Sch D and on March 31 this made no sense. I manually updated and the note went away - hope it did it right!
2. When entering Sales & Other Dispositions of Capital the program lost 5 entires. I could find a summary of all entries but could not tell which TurboTax had put into A & B categories. I requested help online but received no answers. The next day I figured out how to confirm the category of each entry and added the missing entries.
3. On Error check one of the Capital sales entry had an issue - A L was in Box 5c/Box 1C. The error message was pure accounting jargon and indecipherable. I looked at enries on either side and removed the L like them - the software allowed me to continue. Hope this was right!
4. State program - it asked me to fetch from my Federal Sch D Box 15 - why would it ask for something the program already knew? Hope this was right!
1. TurboTax would not update the software automatically - I checked and this was the default mode. It kept saying the forms were not available for Sch D and on March 31 this made no sense. I manually updated and the note went away - hope it did it right!
2. When entering Sales & Other Dispositions of Capital the program lost 5 entires. I could find a summary of all entries but could not tell which TurboTax had put into A & B categories. I requested help online but received no answers. The next day I figured out how to confirm the category of each entry and added the missing entries.
3. On Error check one of the Capital sales entry had an issue - A L was in Box 5c/Box 1C. The error message was pure accounting jargon and indecipherable. I looked at enries on either side and removed the L like them - the software allowed me to continue. Hope this was right!
4. State program - it asked me to fetch from my Federal Sch D Box 15 - why would it ask for something the program already knew? Hope this was right!
What's not so great: Software errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Find something better….
on April 2, 2014
Posted by: Ojibway
Seemed to work well until the end. Error message to get updates in order to e-file. Did so. About three times. Error message persisted, and TurboTax then instructed me to file by mail. Became a waste of time and money for the software. My taxes are fairly simple…I'll do them by hand next year if I have to mail it.
What's great about it: Comprehensive questions
What's not so great: E-file didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
used before happy with product
on April 2, 2014
Posted by: nobodyimportant
had to stop to check for updates because software did not check for updates during install, just annoying, not a deal breaker
What's great about it: got what i expected
What's not so great: software should check for updates automatically after install
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great for Federal, weaker for local
on April 2, 2014
Posted by: Bootsie1500
Very good navigation, intuitive data entry. Best for the most popular forms: Federal 1040 and its most common schedules. As your issue gets more obscure, Ttax gets less helpful. For example: K-1 for Trusts, foreign business travel, state and local taxes- for these you're pretty much on your own - it's little better than the paper form. Pet peeve: Has unskippable ads for Intuit products.
What's great about it: great user interface, easy navigation and topic location on Federal
What's not so great: Too many embedded ad pitches, local and school district taxes are barely better than a paper form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: 1959pirate
Have used turbo tax for several years, and every year it gets easier to use.
Written by a customer while visiting turbotax.intuit.com