Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Long time user of the Program
on April 1, 2014
Posted by: KMerna
I've been using this software since it came out of Hiawatha, IA in the '90's and I think that it has served us well.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glitch with a Mac
on April 1, 2014
Posted by: Dempsie
Had difficulty e-filing because validation failed initially and transmission did not go through. Sent a question about this and immediately received four suggested solutions. The first solution worked, and I was then able to e-file. It appears to have been (given messages on the message board) a common problem with Macs this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to Use
on April 1, 2014
Posted by: TMU1910
I will use next year
What's great about it: Very Easy to load, use, and send out. Sure beats doing manually!
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboReview
on April 1, 2014
Posted by: Doug4444
Having use TurboTax for many years, I fin it gets easier to navigate.
What's great about it: Ease of use, continual calculations, thorough tax prep steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program
on April 1, 2014
Posted by: WheatronRon
You can't go wrong with Turbo Tax. As a CPA, I know what to look for so this program helps me along. Most "normal" taxpayers without a lot of unusual "stuff" can file with Turbo Tax without problems. If you are involved with a divorce or have sold several homes or have similar "unusual" transactions, seeing a pro, is probably money well spent. You can print out a return from Turbo tax and share it with your advisor--a quick and dirty review, might be money well spent.
What's great about it: Easy to follow directions
What's not so great: None noted
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'm done
on April 1, 2014
Posted by: noneof
this is about the 4th year I have used turbo tax. overall it is a pleasant experience. If filing taxes can be.
What's great about it: could work on it when I wanted to
What's not so great: did't go thru for eFiling the first day I tried.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My first time, had lots of help from good friend.
on April 1, 2014
Posted by: Jacktinbender
I can only say that it was a lot easier than I had imagined it would be. Previous years my wife did it on her own - all I had to do was look for spelling errors and then sign it and that was easy!
What's great about it: I feel next year I will go it alone
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why I won''t use TurboTax again
on April 1, 2014
Posted by: DDisappointed
TurboTax asks for much more data than any CPA would require. For example, I make donations to roughly 25 organization. TurboTax made me fill in the complete mailing address for every organization. NO CPA would ask for this and it was very time consuming to complete because many donation receipts do NOT include mailing addresses. For the amount of time it took to enter all the data, it would be worthwhile paying a CPA. With a moderately uncomplicated return, it wouldn't cost that much.
What's not so great: Ask for more data than a CPA would
Written by a customer while visiting turbotax.intuit.com