Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Really weak state tax guidance
on April 1, 2014
Posted by: BigLansing2
Really weak state tax guidance
What's not so great: Really weak state tax guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
One Big Improvement & Then A Rant
on April 1, 2014
Posted by: DoubleJeopardy
So the one improvement that is drastically needed is that there needs to be a transmission confirmation page that prints with the Tax Return. It is not even included with the printing selection, "Tax Return, all calculation worksheets selection." The transmission confirmation page should include the return#s# filed, the transmission date/time, estimated acceptance date, and methods for tracking acceptance and/or your refund, just as shown in TurboTax before the option to print. Why doesn't this information print with the return? Who knows, it should.
Now for my rant. Even after thoroughly searching through TurboTax for legitimate ways to avoid paying taxes twice, I'm still paying tax twice, through income tax and excise tax on many things. I get deductions for mortgage interest, real estate taxes, car registration fees, and sales tax, but not on airfare, hotel taxes and fees, and local taxes on electric, gas, and water and sewer. If the point in deducting sales tax, for example, is not to pay a double-jeopardy tax, then why do I pay an excise tax on so many other goods and services? I think that even foreign sales tax is deductible #although this is hard to find in TurboTax#... but the taxes I pay on alcohol, tobacco, and gas are not deductible? It doesn't make much sense.
What's great about it: I got lots of money back.
What's not so great: A transmission confirmation page needs to print with the return, and I still paid tax twice on a lot of things...
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Review
on April 1, 2014
Posted by: Griffith18
I had a bit of trouble going back to correct the dividend secton of my rerturn. Finally got it fixed but took an extra bit of time.
What's great about it: Step-by-Step is easy to follow
What's not so great: Sometimes not so easy to go back and correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great return!
on April 1, 2014
Posted by: Jamto7
I think the software is very user friendly and easy to navigate around.
What's great about it: Software is very easy to manuever around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
E-file for Mac
on April 1, 2014
Posted by: jthemanman
I wish they would look at Mac software updates to help the two work better together. I appreciate this software and the ease of use.
What's great about it: great detail and very easy
What's not so great: Mac and Turbotax = e-file error
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
check your work BEFORE filing
on April 1, 2014
Posted by: SMLamping
A comment to review the numbers to insure their accuracy would have saved me additional grief. The federal government rejected me because I typed one wrong number in my social security number. The state took it. So do I need to refile my state as well? This is not discussed. The name and number did not match.
What's great about it: Easy to follow instructions
What's not so great: Misstyped numbers can cause rejection
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did what its supposed to do
on April 1, 2014
Posted by: SLE69
Overall better and less expensive than an accountant.
What's great about it: Has good tools and resources
What's not so great: It sometimes has too many items that don't make sense or unclear as to what forms are for what deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on April 1, 2014
Posted by: Manuokekai
Taxes are such a pain and very scary at times. TT makes it easier to deal with because it is simple to use and allows you to take your time (and much needed coffee breaks). As stated above my only gripe is I wish I could transfer my business info directly into the personal taxes.
What's great about it: TT is easy to use, fast, and clear instructions
What's not so great: I wish the business program could transfer over to the personal taxes
Written by a customer while visiting turbotax.intuit.com