Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax powers...activate!
on March 31, 2014
Posted by: UNCL3S4M
Turbotax to the rescue...makes doing taxes easy peasy lemon squeezy :)
What's great about it: Great experience just like every year with the product...these guys were geniuses.
What's not so great: Why does my state (Kansas) filing fees nickel and dime me (even $5 more this year), but the federal return is free?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 31, 2014
Posted by: fmr123
Excellent product. Have used for multiple years. I have pages and pages of market trades and it imports it from my financial institution with no problems. Only thing I wish is - it decided it was best to file standard deduction not itemized. I wanted an explanation and had to change it like I wanted to file itemized to see where I lacked the deductions. Then had to go back in and change it back to standard, which was correct. I still wanted to know why.
What's great about it: easy to use, step-by-step, handled complicated investments including foreign
What's not so great: had to take standard deductopn and wished it would have shown what Itemized deductions would have looked like
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great piece of software
on March 31, 2014
Posted by: pcrowley
For many years I have used TurboTax and it is an easy software to use and keeps current with all code updates
What's great about it: Easy, well laid out
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little disappointed
on March 31, 2014
Posted by: Truck454
I like Turbo Tax; I've used both the standard and premium suite for approximately ten years. I like the fact that all of the information from previous years transfers from year to year and past years' information is always accessible. In fact, the previous years return information is shown in the current return for comparison purposes. It is easy to use and reminds me of areas that may need further attention based on previous returns. However, my daughter is a full time student at an out of state school where she earned a small amount of income #from the school# and had to file a state tax return. Her total state refund was $18 but it cost $24.99 to file the state return yielding a net state refund of -$6.99. It would have cost me an additional $35, or about $60 total, to have that amount deducted from her federal refund. I would have been money ahead to put the state return in the mail, but what an inconvenience. I am disappointed.
What's great about it: Transfer of information from year to year
What's not so great: Paying for everything at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2014
Posted by: Saintroche
I have used TurboTax for several years and will continue to do so. It is accurate and easy to use. It uploads personal info each year.
The interview format this program uses is awesome and the help features are great.
What's great about it: very easy to use, economic
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is the caveman passe? 'Cause TurboTax is so easy..
on March 31, 2014
Posted by: TanglesonDenali
Using TurboTax is very simple. The "Learn more" links offer easy to understand descriptions and definitions, giving me the confidence that I'm choosing the correct options for my situation. I love the feature that allows me to log in to my investment accounts to have the information retrieved by TurboTax. As the process unfolds, options are presented for such things as tracking income and donations. I'd be happy to receive email reminders to access such services throughout the year. I "rediscover" them each tax season, and wish I had been utilizing them all along.
What's great about it: Comprehensive; Easy to use; Goof-proof decision making
What's not so great: Need reminders throughout the year to access user services such as Its Deductible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
State is just as important!!!
on March 31, 2014
Posted by: claxson
State asks questions when data is already been input, which just confuses the issue. If I have to dig out the facts myself, I don't need TurboTax! There is no mention of state estimated taxes or the forms to make the payments.
What's great about it: Fed went rather smoothly
What's not so great: State was poor -worse than last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: MammieBetty
Have no complaints. Have been using Turbo Tax for years.
Written by a customer while visiting turbotax.intuit.com