Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I Keep Using It, Even With Changed Circumstances
on March 31, 2014
Posted by: HavenHealer
I have been using Turbo Tax for just about as long as it has been around. I tried a competitor's software ONCE. Ugh. I have used TT on Macs, and on PCs from XP right through now to Windows 8. It is easy to use, and the ability to maneuver within the software (like to go back in and make changes where you want to, without having to redo a whole section) keeps improving every year.
I have used TT when married, single, widowed, self-employed, a self-employed contractor, as and employee, and even when unemployed. I also used it to prepare the taxes for a deceased family member, and that same year to compute my taxes with an inheritance.
I have used it under a couple of other "oddball" situations. It remains my go-to Tax Software!
What's great about it: fast, straightforward, able to manuever in it more easily than ever before
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on March 31, 2014
Posted by: DickWRM
Have been using for many years and gets better each year...
What's great about it: Everthing. Very easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the best
on March 31, 2014
Posted by: Texasbobcat
I've used TurboTax for decades and this year continues the excellent experience established. The only fault -- which showed up this year only, was the failure to return to the page/item where the file was saved and closed.
Required me to go completely through the sequence again, although it did let me start at one of the basic steps. The point was that I couldn't just jump through the sequence because some of the previous answers (not the numbers) required that I recheck the radio-buttons.
What's great about it: Ease of use, trust in the calculations, provides options for review.
What's not so great: For the first time, didn't return me to exactly where I stopped and saved the file. Inconvenient, at best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 31, 2014
Posted by: TK10
I felt more confident in filing my taxes since Turbo Tax walked me through each section........step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another gouge by big government
on March 31, 2014
Posted by: Resting
Having used TurboTax for quite a number of years, I prticularly like the carry over information from one year to the next.
What's great about it: The Step-by-Step process
What's not so great: Nothing comes to mind except that it is all about taxes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid and Consistent
on March 31, 2014
Posted by: charlieblue
A first class program that will be useful to beginners to experienced users. When you use this program for the first time you'll never go back to tax preparers or your own manual efforts. Thanks for a solid and consistent program!
What's great about it: 1) Ease of use; 2) excellent help screens; 3) retention of prior information
What's not so great: no real issues with performance or program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience with Turbo Tax.
on March 31, 2014
Posted by: PapaGenomie
Last year we went to a CPA due to owning two properties for the first time. I also used turbo tax to see if I could have done then myself using turbo tax. Sure enough the federal return values were virtually identical, I will always use Turbo Tax, to me it is the best and most reliable product.
What's great about it: I have been a long time user with turbo tax, better than using a CPA.
What's not so great: Not sure there is one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY Good, thorough Tax Service
on March 31, 2014
Posted by: Milt1
I will continue to use and recommend TurboTax
What's great about it: Easy to use with excellent checks/reviews to assure accuracy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com