Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Solid Tax Assistance
on March 31, 2014
Posted by: golfergirl48
We have used Turbo Tax for about 10 years and have always been extremely pleased with the "interview" style for completing forms. The fact that we can download info from our financial institutions is a huge bonus. Unfortunately, we ran into two issues this year: one federal, one state. This was the first year that I received distributions from my IRA and a portion of this was from non-deductible (after-tax) contributions. TurboTax left me high and dry with no questions or format. I was able find the form I needed 8606 and once I filled out the appropriate worksheet, TurboTax did the rest. But I do recommend that as BabyBoomers start getting distributions from their IRAs that Turbo Tax incorporate an easy step to walk you through the Federal Form 8606. Also, regarding the state step-by-step interview: It is REALLY ANNOYING to have to repeat and repeat and repeat questions when you have to go back to check just one item. I tried going to the "topics" which brings you to the form you're working on, but you have to repeat answers to so many questions while you're doing the step-by-step interview. The federal section is set up so that you can review and update each item (and the items appear on a summary page). We could not find any such summary in the state section. It would be so much easier to view a summary of items that you have entered for the state (or which were transferred over from the federal section), so that you could choose just one item to review or update (rather than having to answer the same 10 questions repeatedly). We really like TurboTax and noticed that you have made changes over the years. We hope you will listen to the problems we had this year and make appropriate adjustments.
What's great about it: TurboTax walks you through each step. Carrying federal info into the state forms is an amazing convenience!
What's not so great: Could not find help for reporting IRA Distributions. "Reviewing" items on the state form is cumbersome.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's still not fun !
on March 31, 2014
Posted by: timemaster
It's still not fun , but turbotax makes tax preperation about as easy as it can get .
What's great about it: It's really easy !
What's not so great: None I can think of .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long-time customer - great package!
on March 31, 2014
Posted by: KA2X
I have been a repeat customer for over a decade and I'm very satisfied with TurboTax.
This was the first time I had trouble installing from CD and it only took a few minutes for Support to diagnose and supply a download of a replacement file of TurboTax which worked AOK.
I've always been confused with the way TurboTax Deluxe does my Business entries/calculations.
What's great about it: TurboTax very easy to use and revise.
What's not so great: Process to do Business entries is confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 31, 2014
Posted by: GerryVB
I have been using Turbo Tax for years and it is great.
What's not so great: Better explanation on when to print for my records and IRS copy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX CONTINUES TO BE THE BEST!!
on March 31, 2014
Posted by: WhoDeyFan
I'VE BEEN USING THIS PRODUCT FOR 15 YEARS AND WILL CONTINUE TO UTILIZE IT AND RECOMMEND IT TO OTHER. ALSO, MY ADULT CHILDREN BEGAN USING TURBO TAX THIS YEAR AND THEY ALSO SWEAR BY IT!!
What's great about it: tHE TRANSFER OF INFO FROM FINANCIAL INSTITUTIONS WAS A MAJOR TIME SAVER!!!
What's not so great: REPEATED CHALLENGES WITH DOWNLOADING UPDATES
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome...beats manual filing
on March 31, 2014
Posted by: Racer2
First time experience with Turbo Tax made filing easy and quick. Getting answers to some accounting reporting issues was a plus. Great product.
What's great about it: On line help from turbo tax was timely and courteous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dismal!!!!!!!!!
on March 31, 2014
Posted by: maddernhell
This version needed updates so it updated three different times and still would not allow me to file by email. You need to fix this program.
What's great about it: good inclusion of all items, income & deductions
What's not so great: This software is faulty! It will not submit the tax returns by email.It doesn't works1
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continued Excellence
on March 31, 2014
Posted by: KevinM51
Remains my choice for tax preparation software (nearly 30 years)
What's great about it: Straight forward, easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com