Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easier than I thought
on March 30, 2014
Posted by: angel1962
Overall, doing taxes was less complicated than I thought it would be given my home office expenses.
What's great about it: Step by step instructions
What's not so great: Wish I had done this last year instead of paying someone else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The Good and the Zero
on March 30, 2014
Posted by: gcsc
We had a stock reverse split years ago and in 2013 we were paid for the few shares we had and Turbo Tax refused to access there was no expense on the sales even to the point of blocking the efile until we put something other than 0 in the box. I filed a fault return with 0.01 selling cost just to get it to work. Zero was on the 1099B and I paid nothing, but I'll let Turbo Tax think I had to pay a penny just to make it happy.
What's great about it: Used Turbo Tax for many years and it has always been good and correct; couldn't help it when we missed a 1099.
What's not so great: It will not take a zero as a fact when it is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product & service
on March 30, 2014
Posted by: Sandra5113
Your agent was great helping me to finalize my e-filing. I had tried a dozen times before his help.
What's great about it: easy to follow
What's not so great: got stuck on e-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on March 30, 2014
Posted by: rvrv1
it was frustrating to get 2 downloads after I purchased the program. Even after i did the downloads it wouldn't e=file, it kept saying downloads are needed, which I already did. so i had to exit the program, check for downloads again,,, then it finally let me back in to send via efile.... but I'll still use this again next year
What's great about it: easy to download and complete
What's not so great: multiple downloads after program loaded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was an excellent choice
on March 30, 2014
Posted by: seagenie
no complaints
What's great about it: simplicity
What's not so great: some issues not explaned completely
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: cxrbc2
we have been using Turbo Tax for a while; and we would not do our taxes without it.
What's great about it: all the different sections, asked for information we wouldn't have thought of
What's not so great: had a 1099R that we couldn't determine if affected tax owed, not clear
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even though we paid we smiled!
on March 30, 2014
Posted by: Grumpytaxee
I Like Roads, the space program, NIH, college loan programs, federal home loans, FIMA national disaster relief funds and all the other little odds and ends that the federal government does. So ending up not getting a refund did hurt but Turbo Tax did the best it could letting us down gently. Thanks Turbo Tax!
What's great about it: easy to use, quick, and fun!
What's not so great: We ended up paying more tax than we expected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok refund
on March 30, 2014
Posted by: 70769syd
its ok, but I do second guess that I could possible get more money back and often think about taking my taxes to a professional!
What's great about it: quick and used before
What's not so great: almost totally missed credit for buying a house
Written by a customer while visiting turbotax.intuit.com