Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013
on March 30, 2014
Posted by: bc4398
The past 10 years have been good .Why do you need a minimum?
What's great about it: Details available
What's not so great: I sitll blame the Feds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Return
on March 30, 2014
Posted by: EmyJ
It is every easy to use and I have found it to be very accurate. No audits!
What's great about it: The ease in which you can file your return.
What's not so great: I don't like having to keep going over the same material when it is not of use to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So easy!!
on March 30, 2014
Posted by: debbied811
Thought that Turbo Tax always prompted you when there were new updates. Didn't realize state tax update wasn't in until I got to that section. Had to send an email for update and it delayed completion of my return.
What's great about it: Walks you through every step to ensure success
What's not so great: State sales tax info was not automatically updated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too complicated
on March 30, 2014
Posted by: kjiuyhedsoieuyw
I have used Turpotax for 4 years and this may be my last. I find it harder and harder to figure out. I can't even get a printed copy of my filed (I think) returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State was not free as advertised!
on March 30, 2014
Posted by: Anonymous
Didn't have a problem filing; however it still charged me for what was advertised and purchased as a free state return. Would not let me proceed to e-file unless I entered my payment info.
What's great about it: Easy
What's not so great: Not as advertised
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY EVEN FOR A PROCRASTINATOR
on March 30, 2014
Posted by: nicknamevortex
I like the fact that I can do it in my own home on my time. I like being able to stop and gather paperwork or information that will impact my return. With tax prepares, they go by what you give them but you don't know all the loop holes in the system that may apply to your situation, therefore they don't ask for information that may help you on your return and you don't know to provide that information.
What's great about it: LIKE THE STEP BY STEP FORMAT WITH GUIDANCE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 30, 2014
Posted by: FatTaz
I have used TurboTax for several years and love it. I like most people do not like tax season. But each year the step by step process makes it very easy.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on March 30, 2014
Posted by: AlbanyNYUser
Overall I love turbo tax. This year we had a slightly more complex situation than others as we sold a home and bought a new one. While it would have been nice for reassurance to ask some questions to a human, overall turbo tax guided questions are detailed enough that I had a high degree of confidence that I was covered.
What's great about it: Love the guided walk through of all the different sections (income, deductions, etc.)
What's not so great: If you have any special situations it is nice to be able to talk them through with a human
Pros: I moved
Written by a customer while visiting turbotax.intuit.com