Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Mind at ease
on March 29, 2014
Posted by: Steelerfan48
I like how most of my information transferred from previous years
I had to request an update instead of it automatically asking me to do one.
What's great about it: How most of my information transferred from previous years
What's not so great: Had to request an update instead of it automatically asked
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on March 29, 2014
Posted by: rbhdodgerfan
well organized, easy to use with question/answer format. Also, has links to help information which helps with questions I have concerning a specific item. My returns are really, rather simple, but I feel comfortable I have turbo-tax going through the numbers and the confusing tax code we have in this country!
What's great about it: question/answer format makes it easy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: tuffkuke
I have been using this for years.
What's great about it: easy and detailed
What's not so great: won't let me change the information in the child care section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest year yet using turbo tax
on March 29, 2014
Posted by: Robby88win
I had a very easy time going through our return. Found answers to some questions easily.
What's great about it: Seemed to flow more smoothly than previous versions.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good
on March 29, 2014
Posted by: Chris77777
The quality of the interface is a cut above H&R Block.
I had some special situations, which it did not handle very well. The worst one...A state tax refund was not handled correctly no matter how many times I went through the (poorly worded) interview. I had to read some IRS documents and manually override Turbo Tax's entry, otherwise I would have overpaid.
In a couple of other cases (semi-unusual situations) it did not cover the relevant tax-saving choices in the interview. I had to go off and do my own research.
What's great about it: Excellent Interface, Accurately Worded Interview
What's not so great: Gave Me Wrong Answer on Treatment of State Refund
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AZ Requires Federal Schedule A When Itemizing
on March 29, 2014
Posted by: AZTerry
I took the standard deduction on my federal tax return. I itemized on my AZ return. When I printed my AZ state return for filing, it did not include federal schedule A for AZ filing. AZ requires Federal Schedule A to be included with form 104 when itemizing on the AZ tax return. I had to go back and change my TurboTax federal return to itemize instead of the standard deduction in order to get a schedule A to print.
What's great about it: Filling out info was easy. Nice to have data transferred from last year.
What's not so great: Did not include federal schedule A for AZ filing. State e-filing expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easyfilling
on March 29, 2014
Posted by: WaAH
Good system and communications. Correct file updates and I appreciate your error checking.
What's great about it: It is the same each year! Keep it simple.
What's not so great: I owed too much.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was quick and easy!
on March 29, 2014
Posted by: JimRI2014
Loved it. Been using Turbo Tax for maybe 10 years (?) now.
Cheaper than an accountant, and just as accurate -- and I can do it in my pajamas!
Cheaper than an accountant, and just as accurate -- and I can do it in my pajamas!
What's great about it: checked for errors and got all my deductions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com