Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
glich
on March 29, 2014
Posted by: johnboy123456
when on deduction page for home tax flips back to start page over and over finally stops...
What's great about it: quick
What's not so great: 1 issue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Refund
on March 29, 2014
Posted by: Mary1212
Great overall experience. Super easy to use. I thought I was paying $2000 in taxes and I got a refund of over $900. Well worth the money.
What's great about it: Easy to use. Explanation of each section
What's not so great: Did not know how to log out. I had to call a friend to know that "exit" would save my stuff and log me out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used in for years
on March 29, 2014
Posted by: SNAPRd
Turbo Tax has been great. I was divorced last year and my ex husband had the taxes done via professional. This person looked back at previous tax returns over the last 5 years and only found $200 in additional refunds. To me that's pretty accurate.
What's great about it: Easy step by step, accurate, best value for my dollar
What's not so great: I haven't found any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax 2013
on March 29, 2014
Posted by: NanaDebP
Would not efile. It took 5 tries even though I had already loaded the updates. The RMD in the income section was difficult to follow. Pensions are not RMD. I will not use Turbo Tax again
What's great about it: none
What's not so great: confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Than Pie
on March 29, 2014
Posted by: AirEd
Gotta do what you gotta do, filing is the nature of the beast. Better than using the old paper forms.
What's great about it: Been using for years and like the simplicity and process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 29, 2014
Posted by: PamDiddy
I've been using Turbo Tax for the past 5-6 years, and I've always found it very easy to use. Being able to file this year for free was an added bonus.
What's great about it: Guides & tips along the way make the tax preparation process very easy to use
What's not so great: None at this time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing from abroad
on March 29, 2014
Posted by: FromAbroad
As a US citizen living permanently abroad, I find that TurboTax makes navigating through the complicated forms easier. Not all forms, such as the 3520 and 3520a are included, though.
I file as married, filing separately because my spouse is not a US citizen. There is no option for "foreign" or some such designation as the new FBAR now uses in place of a SSN. The review always gives me an error, but there is no option to even write an explanation or even N/A.
Also, since there are so many Americans living abroad and required to file US taxes, it would be much easier if you accepted credit cards with foreign addresses so the file could be downloaded.
On the whole, it's much easier than filling in PDF forms and saves a lot of time.
What's great about it: Steps through easily, contains most forms
What's not so great: Would be nice if all forms were included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience!
on March 29, 2014
Posted by: pkjinvegas
I've been using TT for six years and enjoy the peace of mind I have once it's done!!
What's great about it: Step by step deductions
What's not so great: Had to contact AnswerXchange for sales tax. Last year's verison was much easier.
Written by a customer while visiting turbotax.intuit.com