Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Quick and Easy
on March 29, 2014
Posted by: UPSretired07
Very pleased. I have used Turbo Tax for years without any problems.
What's great about it: Anyone should be able to complete their taxes with Turbo Tax.
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Multi year user
on March 29, 2014
Posted by: DJK1961
see cons.
What's great about it: so easy to use that I almost look forward to doing my tax each year.
What's not so great: Wish I did not have to scroll down each time I complete a category of income or deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Tax Prep
on March 29, 2014
Posted by: Kolvics
Turbo Tax Premiere helped me prepare my 2013 tax returns with amazing ease, and file them electronically.
What's great about it: Easy to use, comprehensive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Quick and Easy
on March 29, 2014
Posted by: Walt215
I am so happy with the way Turbo Tax works, I don't ever plan to go to a tax prep service company ever again!
What's great about it: Simple questions, easy guidance
What's not so great: Didn't have a clear explanation of only a few things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Process was very easy and smooth
on March 29, 2014
Posted by: BRBoyd
I have used TurboTax to complete my federal and state returns for the last several years and have always found the software to be user friendly, accurate and easy to use. I would recommend this product to everyone.
What's great about it: Software easy to use, great help features and self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good, but a few nitpicks
on March 29, 2014
Posted by: BigDaddy19xx
I've used TurboTax since the early 1990's and have watched it improve over the years. There are a few "foibles" that I run into from time to time.
This year it had to do with Charitable contributions when I zipped past the part where one enters mileage for travel to/from a charitable organization donation site. I hadn't calculated the mileage for each charity so I said no when asked the question about other expenses or whatever it was. I then later went back to enter the information but I was not given the opportunity to say yes and enter the data. I worked around this by going to the "Forms" view and entered the data directly into the forms. I guess the lesson is to have everything ready the first time...but who ever does that... not me!
What's great about it: Easy to use
What's not so great: More difficult to go back and enter information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A problem
on March 29, 2014
Posted by: anoldman
Filing State return and told updates needed to be down loaded. Started download and told a problem and where to go for fix.
Solution very complicated for me and I had to take computer to shop to get problem solved.
What's great about it: Carry forward history
What's not so great: Complicated filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trustworthy and accurate
on March 29, 2014
Posted by: windytx
I use Turbo Tax every year. It's easy to use and even imports previous tax return and financial information. Also if I only do part of the return when I come back, it picks up right where I left off.
I recommend using Turbo Tax.
I recommend using Turbo Tax.
What's great about it: Easy to walk thru
Written by a customer while visiting turbotax.intuit.com