Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
19 years and counting
on March 29, 2014
Posted by: Teddy916
This is my 19th year where I have filed my taxes using Turbo Tax. See you next year
What's great about it: Improvements each year
What's not so great: cost more each year to efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More confusing this year
on March 29, 2014
Posted by: Brezchnef
What can I say, I have been using Turbo Tax for the last 10 years or so. But for some reason this year was not as clear with instructions as I remember. Also I haven't been able to print my returns yet. Hopefully I'll be able to once I get thru this review process!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What's great about it: I was able to file both Fed and state
What's not so great: seemed to be a lot more confusing this year to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't be Easier
on March 29, 2014
Posted by: Flyryguy
Great product that I've been using for years and will continue to use. Far and away a better product that H&R Blocks equivalent.
What's great about it: simplicity w/ maximum results at its best
What's not so great: None
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as ever!
on March 29, 2014
Posted by: BobCleveland
Overall I highly recommend TutboTax. I have been using it since the mid 80's when the medium for the program was a 5.25" floppy! I always let the program walk me through each section. This way I catch any new things going on with my Fed and State returns. I only wish it would do my form 37 for my RITA taxes correctly. This is the second year in a row that it did not properly prepare the form and would not allow me to clear up the errors myself without continuing to call my attention to those errors. Someone needs to look into this. As with last year I went to the RITA site and had no problems entering the data to successfully complete my return.
What's great about it: Successfully walks you through Fed and State filing.
What's not so great: For the second year in a row it did not properly prepare my RITA tax form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 29, 2014
Posted by: 1mako1
Easy to use, start and stop allows you to go find additional info that may get you more $ back with out increasing the fee. The program works like a tax advisor to suggest things that you may have left out. The comparison to last year is a big plus for me, it allows me to see if I may have missed something and also to see if I am better off this year versus others.
What's great about it: guided tour
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
almost there
on March 29, 2014
Posted by: turbotaxjunkie9
Works well, and especially like the interview part. Started using Turbo Tax about 20 years ago as a means of being prepared to meet with my accountant. Used Turbo's great interview process to tell me what documents I needed to take so that I could avoid a second interview with the CPA. Switched to Turbo when I saw the bottom line between CPA and Turbo was less than a $.
A couple years later, I worked at the help desl for a company that produced tax software. No comparison, even though I could have filed with them as an employee, it was very difficult to use, and I was one of the people answering the "users" questions at the help desk.
Only issue with Turbo is that when you want to step back to redo something, you sometimes see a different form on the screen, but I can and have lived with that.
What's great about it: mostly easy to use
What's not so great: some issues when going back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Schedule D inputs need a better method
on March 29, 2014
Posted by: MattinFlorida
I found the inputs on Schedule D to be both confusing and cumbersome. There has to be a better way to do this, similar to the input screens/forms from prior years. I understand about the Box A and Box B and the difference where basis is and is not reported, but with all those programmers, you need a way to simplify this process. I say this as a former tax practitioner who has prepared many tax returns in the past 30 years. As I said, I love the product overall, but the Schedule D inputs need a makeover.
Thanks for listening.
Thanks for listening.
What's great about it: Love the program overall - makes filing taxes easy
What's not so great: Schedule D inputs need a better method
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used turbo tax for years.
on March 29, 2014
Posted by: Jsilva
I don't know why everyone doesn't use Turbo Tax.
What's great about it: Very easy.
What's not so great: No cons
Written by a customer while visiting turbotax.intuit.com