Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
A good product
on March 28, 2014
Posted by: LDEnsor
TurboTax improves each year!
What's great about it: Gets easier each year
What's not so great: Have to buy it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 28, 2014
Posted by: rastas
Easy to use and follow. I have only used Turbo Tax no other tax software.
What's great about it: Easy to use
What's not so great: slow on my computer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo 2013 Review
on March 28, 2014
Posted by: Frickel
This was a nice experience over past years. The ease of filing was very nice for busy people.
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MADE THIS YEARS FILING SO MUCH EASIER
on March 28, 2014
Posted by: JMary
Overall a very good experience
What's great about it: Now that the Government doesn't supply instructions or forms this is the way to go
What's not so great: Need to get use to editing function
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on March 28, 2014
Posted by: dmdtjm
Great product. I use it every year. Never had any problems.
What's great about it: GREAT
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Screwed up state e-filing for Maryland
on March 28, 2014
Posted by: terpfan1980
I find myself frustrated with TurboTax 2013 as I wound up in a situation where I really did need the 'what if' comparison and help to know whether or not my family should be filing married jointly or married filing separately. I expected the somewhat promised 'we'll check that for you and advise you before filing' and instead was left having to create a potential separate set of returns so I could compare. The software should be smart enough to do that comparison for users and it should make the recommendation that is promised.
Worse still, when I tried to e-file in MD, I ran into an error where an entry was demanded before I could e-file #see instruction 12, box 5 area, etc.# Others had also encountered problems there and technical support for this error is not at the levels that should be expected as the problem persists and users are basically left to print and file old school or they can try to enter something in the field and see if they can coax the return to go through #but then potentially get questions from the state on those entries...#
Finally the continued charges for state e-filing that come after purchasing the product just rub salt in and leave customers feeling that they are sold a package that isn't complete.
Switching to a competing product is getting more and more appealing.... :-/
Worse still, when I tried to e-file in MD, I ran into an error where an entry was demanded before I could e-file #see instruction 12, box 5 area, etc.# Others had also encountered problems there and technical support for this error is not at the levels that should be expected as the problem persists and users are basically left to print and file old school or they can try to enter something in the field and see if they can coax the return to go through #but then potentially get questions from the state on those entries...#
Finally the continued charges for state e-filing that come after purchasing the product just rub salt in and leave customers feeling that they are sold a package that isn't complete.
Switching to a competing product is getting more and more appealing.... :-/
What's great about it: Somewhat easy to use
What's not so great: Doesn't do promised 'what if' comparisons and broken for MD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Review
on March 28, 2014
Posted by: snb00
Great Product and easy to use for most typical situations.
Schedule D and Charitable Donations Form (8283) data input can get difficult as help is vague. However Turbo Tax telephone support from a CPA was very helpful.
Schedule D and Charitable Donations Form (8283) data input can get difficult as help is vague. However Turbo Tax telephone support from a CPA was very helpful.
What's great about it: Easy to Use
What's not so great: Better instructions in slightly complicated Tax situations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy!
on March 28, 2014
Posted by: Jaybar
Did both Federal and State while watching a basketball game on TV. Finished with 7 minutes left in the second half.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com