Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Again Excellent
on March 28, 2014
Posted by: SteveBeasinger
I have been using Turbo Tax for years now. Made the mistake of switching once, BIG MISTAKE. Will not do it again.
What's great about it: covers everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done expeditiously
on March 28, 2014
Posted by: MrMc2
I've been using Turbo Tax for a goodly number of years and have always been satisfied with the content and service.
Contacting Turbo can be a challenge.
Contacting Turbo can be a challenge.
What's great about it: Almost every thing went expeditiously'
What's not so great: Slight ambiguity when purchasing Tax Resources
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to Complete Taxes
on March 28, 2014
Posted by: bob125
Used Turbo Tax for my tax returns for at least the last 10 years and I think the program continues to improve. The question/answer format is easy to follow and in almost all situations, you feel that you are in control of the process.
Summary, easy to use and fast.
Summary, easy to use and fast.
What's great about it: Fast and easy to follow and insert the information
What's not so great: In a few places, not sure if applying correct info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peazy
on March 28, 2014
Posted by: Hoebee
Every year Turbo Tax just gets better. We have used Turbo Tax for overs 10 years. It's the only way to go when doing taxes. Turbo tax keeps me abreast of the latest changes to the tax law. Like the fact that you can save and come back to the program at anytime and be where you left off.
What's great about it: Smooth run thru with answers when you have questions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
finished & filed in a flash!
on March 28, 2014
Posted by: mjrlcr12
Process went well. Once load the program didn't check for updates, esp. in the area of NYS sales tax. Gave old information until I prompted it to look for updates.
What's great about it: Easy step by step process!
What's not so great: Some areas are confusing - didn't load guickly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What's up this year?
on March 28, 2014
Posted by: LittleMomMom
What is up with having to call for an unlock code to file our State? Please change that for next year. It is a real nuisance!
What's great about it: Still like the ease in filing
What's not so great: I don't like having to call for an unlock code for State filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Stress
on March 28, 2014
Posted by: Jorga
the new box 18 on W-2G asking for name of locality was left blank. I called the casino - they said that was correct. The turbo tax employee answer said I could find info by clicking on search "above Federal Tax tab" There is no search above that tab. Got answer from the community and input n/a.
What's great about it: Easy to understand questions with easy links if you dont
What's not so great: too many questions about state return-I live in Florida and there is no state tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY
on March 28, 2014
Posted by: LUCY53
WILL KEEP USING TURBO!
What's great about it: DO YOUR OWN TAXES ON YOUR OWN TIME
What's not so great: UPDATES SLOW FOR ME
Written by a customer while visiting turbotax.intuit.com