Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
A good product...not a great product but a good pr
on March 28, 2014
Posted by: LilSteve
As I said in my "Pros-Cons" I liked the look, feel and ease of use of the federal portion. The state (Vermont) was not so easy. Some of the forms would not align with the state worksheet. Specifically I am referring to the Homestead Declaration form and the Property tax Adjustment Claim. Although this does not directly affect the tax one has to pay it makes a huge difference in ones property tax. It has to be done right or in my case could cost me over 2K.As a matter of fact last year they kicked back that particular form. It ended up a minor error so I was OK but I am now worried about this year's return. I guess we will see in a month or so.
I was also annoyed at the number of times I was asked to upgrade. It was sort of like getting pecked to death by a duck.
I am basically a happy camper with the product, I will be even happier when the refund reaches my account.
I was also annoyed at the number of times I was asked to upgrade. It was sort of like getting pecked to death by a duck.
I am basically a happy camper with the product, I will be even happier when the refund reaches my account.
What's great about it: Screens were easy to navigate
What's not so great: The state was clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Updates Needed
on March 28, 2014
Posted by: Gkinz
One of my last years tax returns did not get saved (?) but I had a PDF file of the return. However, TurboTax would not import data from a PDF. I had to reenter the info manually from the printed PDF file. Frustrating!
Also tried to import investment info. TurboTax said to sign into my account like I usually do. This did not work. On one account I entered the IRS document number to sign in and it worked. On the other accounts I could not figure out how to access the info and had to enter it manually. The TurboTax instructions were not clear.
What's great about it: Most of previous years info imported easily
What's not so great: Some data not imported easily
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well worth it
on March 28, 2014
Posted by: Jimbo888
I've used Turbo Tax for several years now. This year it was not as user friendly -- nothing major that I couldn't work through. Mostly in the area of the Schedule C and the State entries.
What's great about it: Excellent
What's not so great: Not as user friendly as last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done!
on March 28, 2014
Posted by: MgoneBlue
So much easier than the old days, I would recommend TurboTax over any other method.
What's great about it: Caught several deductions I didn't know existed
What's not so great: none really, very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good As Usual
on March 28, 2014
Posted by: JimmyTol
Love TurboTax. This was the first year for quarterly estimated payments and I had a little difficulty figuring out how to report them but I did find it.
What's great about it: Understandable and Reliable
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 28, 2014
Posted by: Pat55
Remind user to search for and install new updates to federal and state tax forms and instructions as soon as program finishes loading to their computer.
Also tell them how to save a copy when you haven't finished inputting all the tax data.
Lastly, tell user how they can get a copy of their returns before e-filing step so they can review for possible corrections.
What's great about it: Don't Worry-TurboTax makes filing your taxes fun!
What's not so great: Needs a few friendly reminders as soon as you load the software
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Stuff
on March 28, 2014
Posted by: GRCRAC
I have used Turbo Tax for many years and continue to find it fast and easy to use. My situation has changed over the years, but Turbo Tax continues to meet all my needs.
What's great about it: Quick and easy to use
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painful task made easy
on March 28, 2014
Posted by: YoureAway
If you can read, you can do your own taxes...and have confidence you captured all appropriate deductions.
What's great about it: ?'s & answers very easy to follow
What's not so great: None--I'm a pro with 5 yrs. experience using TT
Pros: I moved
Written by a customer while visiting turbotax.intuit.com