Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Lost Without TurboTax
on March 27, 2014
Posted by: LitteJohn
I've used TurboTax for several years. It is easy to use; very intuitive. I particularly like the interview style which covers every topic quite satisfactorily for my income sources and tax liabilities. TurboTax will definitely be my tax preparation software for future years.
What's great about it: Comprehensive, easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
reasonably complete, a few details are murky
on March 27, 2014
Posted by: paul427
Most of the items are pretty self explanitory but there are a few things that the program could do better.
-entering S-corp data has some issues after the main k-1 form for non-resident state income and taxes paid
-why cant the help items have a hyperlik to the IRS site and the appropriate publication to let you read more without having to search independantly
-entering S-corp data has some issues after the main k-1 form for non-resident state income and taxes paid
-why cant the help items have a hyperlik to the IRS site and the appropriate publication to let you read more without having to search independantly
What's great about it: easy to determine what to enter where generally, i like the rollover from previous years it saves a lot of time
What's not so great: retired clergy housing exclusion completely missed, can't enter more than 3 other states from K-1 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
sale of primary home
on March 27, 2014
Posted by: SallyIAm
In the section regarding sale of your primary residence, TurboTax prompts you for all sales and purchase information, followed by question of how long you lived in your house. This question should be first in this section. The next question should be whether it is possible that you had a 500K or greater profit on the sale after all costs are deducted. THEN, based on these replies, TurboTax can take you through all the prompts regarding sales price, costs, basis, and improvements, etc. I'm guessing the vast majority of homeowners wouldn't need to go through the cost itemization.
What's not so great: section should start with the questions that were posed last
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cool refund!
on March 27, 2014
Posted by: ThreeNiner6
Overall good experience, seems to get better each year.
What's great about it: Ease of use.
What's not so great: Instructions to efile and when to print return are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 27, 2014
Posted by: booboo36092
This is one of the most easiest programs to work.
What's great about it: Very Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good product
on March 27, 2014
Posted by: YamahaFZ1
need to work on getting the software to deduct suspended PTP losses when the PTP units are sold. See 1065 and publicly traded partnership rules.
What's great about it: easy to use
What's not so great: may not cover complex issues
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excited for a decent refund!
on March 27, 2014
Posted by: Ratt22
I have using Turbo Tax for about 10 years now and it has never done me wrong. The explanations concerning some items do refer you to the IRS website, which is as exciting as watching mud dry. Overall, I wouldn't change my mind because of everything Turbo Tax does do well for me personally. I will continue to use and trust the product to help every year during tax time.
The only dislike I have is the fee for efiling my state return; it is rather steep to send everything digitally.
What's great about it: Easy to use, self explanatory, guided tours, accuracy checker
What's not so great: short explanations for some items, fee for state tax efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 27, 2014
Posted by: DAV63
I used H&R Tax Break last year - big mistake. Frustrating experience all around. This year I came back to Turbo Tax and (as always) it was quick, easy, guided me through all the complicated topics, was accurate and got me the best refund. I am on Turbo Tax for life
What's great about it: Guides you easily through the process
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com