Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Made taxes easier and less costly to file
on March 27, 2014
Posted by: RochachaSue
I like that I can do my taxes quickly and accurately step by step. It was annoying when I came back to file after a couple of weeks and needed a software update. The update caused errors that could only be fixed by uninstalling and reinstalling the program.
What's great about it: walked through step-by-step
What's not so great: updates to software annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Works
on March 27, 2014
Posted by: Caver47
I have used TurboTax since the first public versions were available for the early home PCs. As it has aged and matured, the target audience has been assumed dumber and dumber such that using it is getting somewhat tedious as one wades through basic instructions. That said, it is very thorough for the user; nothing gets missed. Disappointed that even at this date (Mar 27) I still receive a warning that Sch D needs revisited because forms are not complete. Suspect there is a bug in the system as the form seems complete to me.
What's great about it: Familiar format after using since its inception
What's not so great: Getting to 'dumb' as the audience has broadened
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: grac1ie
There are various locations for a charity like Good Will and Salvation Army, etc. It would be much easier to input correct address if it was requested as the donation was entered, otherwise one could have the wrong address for that particular date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help on getting my refund
on March 27, 2014
Posted by: erocj27
I have used Turbo Tax for several years and it seem to get better every year. Keep up the good work. Us 85 year olds need help.
What's great about it: easy input info and instructions
What's not so great: Nothing!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Return
on March 27, 2014
Posted by: tomburr
I love using Turbo Tax. It walks me through the entire process, and lets me know what my return will be, if I have one coming. I will really enjoy it next year, as I have started a small consulting firm.
What's great about it: Easy to use
What's not so great: Do not have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 27, 2014
Posted by: gmop
I'm a first time user who retired last year and didn't feel I needed an accountant due to less deductions. I'm sure I could have used your service even when I had more deductions. Your service was very user friendly and I would highly recommend it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Federal & State Taxes
on March 27, 2014
Posted by: Allans35
I have used Turbo Tax for several years, but find that my wife and are entitled to the standard deduction and that there is no need to itemize. Does Turbo Tax provide assistance in filing a standard deduction tax return?
I was surprised by the add on fees at the conclusion of the filing process. Some advance warning of this should be made available.
What's great about it: Easy to work with
What's not so great: Add on costs at the filing of the taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
In compliance
on March 27, 2014
Posted by: semilla
I've used TurboTax in the past and will continue to use it.
What's great about it: Cover critical points.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com