Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good
on March 27, 2014
Posted by: nipper3
Was confused on some things maybe a little clearer
What's great about it: all
What's not so great: confusion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my review
on March 27, 2014
Posted by: g8tr
Customer service person was very pleasant and helpful.
What's great about it: Good program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Returns
on March 27, 2014
Posted by: gwpryor
Great to be able to use previous year's info!
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review of Turbo Tax
on March 27, 2014
Posted by: plunk10101
Very easy to use and I would recommend it to my friends
What's great about it: Easy to use
What's not so great: no noted
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISAPPOINTED
on March 27, 2014
Posted by: SQUAREFOOT427
For interest income, TurboTax transferred the Payer's address as the Payee's address. For dividends it transferred an extra item that I could not edit or delete.
What's great about it: Mostly satisfied until this year.
What's not so great: TurboTax transferred incorrectly from Federal to State return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No More Block
on March 27, 2014
Posted by: TDP01
What a great product!! I have used tax preparers in the past and paid alot of money to do it. I decided to start using TurboTax instead. When I compared the finished statements against what the tax preparers provided, the only difference was the cost that came out of pocket!! I am so pleased!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Prep Software
on March 27, 2014
Posted by: hgernhardtjr
I've used TurboTax for over twenty years and have found it to be the ideal tax product for us, saving money as our children went through school and college, and now as we enter retirement age. The only negative I have noticed, and it really is just an annoyance, is when doing the income section, every time it takes you back to the list that becomes longer than a screen is tall, it requires you to scroll down to the "button" rather than going to the correct spot automatically ... I can see a neophyte being a bit confused.
The ease of electronic filing is outstanding!
What's great about it: Thorough, Quick to use, Accurate
What's not so great: Requires scrolling down on long income summary/entry screen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Deluxe Does it Again for 2013 Tax Year
on March 27, 2014
Posted by: MisterEat
I have been using TurboTax for Many Years. TurboTax transfers the previous year's information and I enter forms (W2s, 1099s etc.) as I receive them. I Fill in other information (Deductions) from Quicken's Tax Report in the forms as well. After that, I run the Step-By-Step to check if there is anything I missed. After the Final Review, I file and I'm finished.
They really need to fix the automatic restart after updates. This is inconsistent with the quality of Turbotax. Seriously , this has been going on for years. Time to Fix!
What's great about it: Reduces Risk of Errors and Handles Investment Income Details
What's not so great: Still Will NOT Re-Start Automatically After Online Updates.
Written by a customer while visiting turbotax.intuit.com