Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
good stuff
on March 26, 2014
Posted by: beerhawk
Been using it for years. That's all the endorsement you need.
What's great about it: walked through each step painlessly
What's not so great: apparent software glitch on "simplified home office deduction" option
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used to do my taxes and am quite pleased with Ttax
on March 26, 2014
Posted by: greengenome
Turbo tax deluxe really helped me navigate my deductions. Switched jobs and had a 401K payout. Graduated college in 2013, had paid interest on student loans. Did everything I wanted and more.
What's great about it: Provided good structure for providing all possible benefits
What's not so great: Renewal rate for 2104 is more then the promotional offer I got in 2013
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
disappointed that more info was not xsfd from 2012
on March 26, 2014
Posted by: GHStatenIsland
For someone who is retired and taking a standard deduction much too much time was wasted in answering non-relevant questions, previously answered (in prior tax years) questions. I have utilized Turbo Tax since 2004 (on the same computer) (and back to to 1998 on another computer) but I'm not sure why I continue to utilize it since it is so time consuming. Isn't there a more consistent way for you to retrieve the prior year personal information?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All good!
on March 26, 2014
Posted by: dawncascade
A top tax preparation product, especially for those of us who are really not math people. Filling it in couldn't be more simple, and the program does the rest of the work. When I'm done each year I breathe a sigh of relief and forget it for another year. Except, of course, to keep necessary documentation and records in a tax folder for next year.
What's great about it: Simple process--easy to follow and complete
What's not so great: None that I can see.......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Efficent!
on March 26, 2014
Posted by: Tatershoe
I love Turbo Tax! Even when my friends working at a Tax Service tell me why I should use their service instead, I laugh. I've used Turbo Tax for years and whether I get a refund or have to pay I find the service to be quick and easy to use. If I have a question, and often I do, they have efficient ways to help me find my answers. I've never doubted them a bit and send off my returns with full confidence in the product. I've never been disappointed and will continue to use Turbo Tax in the future.
What's great about it: None
What's not so great: Quick and Informative
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 26, 2014
Posted by: Zickzilla
Really easy to use. I like the roadmap to filing, keeps me focused.
What's great about it: Fast, Guided, ItsDeductible
What's not so great: Sometimes Guided Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2014
Posted by: MrHawaii
If you don't like doing taxes, but find you're a DIY person, then this is the way to go. It's simple, easy, and the ability to go back and fix mistakes is a no brainer .
What's great about it: Turbo Tax makes a difficult job simple and easy.
What's not so great: Some info from prior years have to be re-entered.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Life Made Easier
on March 26, 2014
Posted by: GrandPumpa
I have used TurboTax for several years now and it continues to dazzle me every year. Great program for those of us who aren't accounting majors.
What's great about it: Covers all the bases, explores all possibilities, and educates me along the way.
What's not so great: I can't really find any,
Written by a customer while visiting turbotax.intuit.com