Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on March 26, 2014
Posted by: mfwknitts
It would be nice if the file would save ALL answers to questions. Rather frustrating to have to re-answer or re-enter something every time you walk through your return to review or enter something you missed the first time through.
What's great about it: Overall, i like your product
What's not so great: I wish the questions would stay answered!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Glitch in TurboTax?
on March 26, 2014
Posted by: axlebear
This year my retirement annuity was labeled 7D in box 7 at the IRS direction. This caused my Michigan tax for to designate all my pension income as taxable. Michigan has a $93000 threshold for taxing retirees.
What happened ?
What happened ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy come Easy go
on March 26, 2014
Posted by: 02171947
I've use Turbo Tax for six years. My returns are a lot easer than a few years back but takes the guess work out plus the stress away from doing taxes.
What's great about it: saves time and money
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved My Time
on March 26, 2014
Posted by: JeanRea
We are retired so our tax returns are fairly simple but still require a lot of calculations relating to social security, pensions, RMDs, returns on investments, etc. I started our taxes yesterday and had information entered within a couple of hours. There was one question for our investment advisor. That was answered late yesterday and I added that information and e-filed in a half hour this morning. All that remains is to write a check to the IRS, with the voucher printed out via Turbo Tax. State return was completed almost simultaneously and refund will be direct deposited.
Don't see how it could have been easier and am already making plans to help a friend use TurboTax. Thanks for a great product.
What's great about it: Taxes finished in a few hours, from organizing to filing and printing
What's not so great: No cons this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unable to print to file and no phone call to conta
on March 26, 2014
Posted by: Maria34
Can you please provide a phone number that I can talk to a representative about my issues with Turbo Tax.
If I'm unable to file with TurboTax, I'm going to request a refund. Time is running out.
If I'm unable to file with TurboTax, I'm going to request a refund. Time is running out.
What's great about it: None, unless I get some help
What's not so great: Unable to print - only get print review - please fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dbar2013
on March 26, 2014
Posted by: Dbar2013
I love the interview format. Makes doing taxes year after year simple.
What's great about it: Easy, user friendly, fast
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 26, 2014
Posted by: Stevereno
I have been using TurboTax for several years now. It has saved me a lot of time and a lot of money in accountant fees. I love it!
What's great about it: Complex return yet simple to file.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Review
on March 26, 2014
Posted by: ZWilson
This has been an ongoing issue that I had hoped would be solved this year. Usually the withholding is note posted to one of the cities and if there are credits for taxes paid to another city, they do not compute. I have been forced to use the cities websites to file city returns.
What's great about it: Ease of use and federal and state accuracy
What's not so great: Processing of city returns when taxapayer is taxed in two or more cities
Written by a customer while visiting turbotax.intuit.com