Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 25, 2014
Posted by: LakeportLady
I was very aprehensive about having to allow some one else to see my screen as I as flling my fed,/state taxes. I was not being able to file and had to call Intuit for help. The lady who took me step by step to the end was very nice and put me at ease. Her name she said was Brenda of Michigan. With her help I was able to e file my taxes; though this is not the first time I've used Turbo Tax, after 10 years of doing it, this time I was having problems.
Thanks Intuit for having such wonderful customer service.
Maria Limberg
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on March 25, 2014
Posted by: biggin1947
I like everything about turbo tax it really makes it easy. I like the as you go amount of refund or payment. I think you all have a way of calling you which is what I didn't like in the past.
What's great about it: Ease of process
What's not so great: Would like somehow to review forms during process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 25, 2014
Posted by: ghallam
Had to call in to get forms. Instructions should tell you to load CD and then eject it after it has been loaded.
What's great about it: Very easy to use.
What's not so great: When trying to file, didn't tell me I needed to do updates to get my forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient and Easy Refund!
on March 25, 2014
Posted by: KentuckyFrank
Efficient and Easy Refund! I think Turbo Tax saved me time and got me the biggest refund possible. It would be nice to do my kid's taxes on the same software instance now that they are growing up and will have to start doing their own.
What's great about it: categories and step-by-step question process
What's not so great: Very few. Maybe the end steps were a little involved when making any final editing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OH state tax form issue
on March 25, 2014
Posted by: stephendoestaxe
In the Joint Filing Credit there is a very ambiguous question about allocating a number between two people that I did not understand. In addition given where this number came from, federal medicare expenses, it should haver known this number without needing me to enter it. I had to get out the instructions to figure out where the number came from. Using the instructions and the first print out of the tax form I was able to go back and correct the number
What's great about it: fast to get through
What's not so great: Question in joint filing credit for OH tax has a problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: west1947
On Iowa state return, turbo tax credited me what my spouse witheld in federal taxes on ssa-1099 social security. I had to manually move those taxes she withheld to her column.
What's great about it: each year getting better
What's not so great: see review
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Super Fast
on March 25, 2014
Posted by: HAPPYHAPPYDUDE
It was Fast ........ It was Easy ......... A Great Value.
What's great about it: Guides you through each step
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WHY PAY A TAX PREPARER?
on March 25, 2014
Posted by: Maddog1946
I used to do my taxes by hand, but, with TurboTax, I am more confident that I am not missing some deduction, or miscalculating something. Ihave used TurboTax for several years and am very happy with the results.
What's great about it: Fast, straight forward, simple, comprehensive, accurate, and safe!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com