Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 25, 2014
Posted by: NJackM
TTax's instructions for sched D used TT's boxes A, B, C which initially conflicted with the IRS Form 8949's boxes A, B, C plus D, E, F. I was reading the form and its instructions to attempt to understand (ha ha ha) something more about the process and to list the sales of some antique militaria collectibles.
I finally figured it out but would suggest different labels for your three categories: 1, 2, 3 or I, II, III.
There are a couple of instances, every year, where I wonder if I should record data in one place, but the instructions aren't clear and there may be a note saying it will come up later. Then, it turns up later. Example auto ad valorem taxes are deductible but, in GA, are considered property taxes.
Claiming sales taxes vs state income taxes: the sales tax figure is always too low until I find the window to insert my state plus county tax rate. (I can only conclude the rate TTax uses is the state only, no local taxes included.) Then the dollar total almost double vs what TTax initially told me my deduction could be. This rate could be much earlier in the process, perhaps in the personal info area - or TTax could use my address and zip to automatically insert the correct state + local rate.
Thanks, the program is great. JM
What's great about it: almost everything, except...
What's not so great: Sched D instructions
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Easy
on March 25, 2014
Posted by: ShulShul
Have been using TurboTax for 16 years. It is simple and easy to use, makes filing taxes almost fun. The support is very good. I had issues, and the representatives were super helpful.
What's great about it: Makes filing takes fun.
What's not so great: taxes are too high.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: CindyLG
My profession depends on clear writing, so I really appreciate TurboTax's simple, clear style.
What's great about it: conversational style of comments. clear, direct verbiage
What's not so great: medical deductions info still a little confusing when you have a home business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: zgale
I have used TurboTax for several years and feel it is very user friendly for doing our income tax each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on March 25, 2014
Posted by: Chiefofboat
I would recommend Turbo Tax to anyone, pretty simple to use. I have used it for numerous years now.
What's great about it: Fast and Easy
What's not so great: Some of the help features were not helpful. My nickname is three letters and you wont allow it ? So I will add another.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: lars76
Have used Turbo Tax for 10 or more years. Allways love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Delux 2013
on March 25, 2014
Posted by: rojahn7
I've been using Turbo Tax for years. In my opinion it's the best.
What's great about it: Simplicity, Accuracy, Thorough
What's not so great: Charge for state tax filing outrageous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Tax Return
on March 25, 2014
Posted by: Pcychosz
I have been using Turbo Tax since 2005 and this is the first time I have efiled and I am a little nervous. This is also the second time I have had a problem that the Turbo Tax crashed my computer and I had to reboot. It appears all went well because I completed my return and hopefully it was transmitted but I'll have to wait and see.
What's great about it: It is Quick
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com