Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
All Done - Happy!
on March 25, 2014
Posted by: Meara1500
This was a pleasure - we felt more in control. Great program!
What's great about it: Easy to follow - fun to do
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 25, 2014
Posted by: WoodBiscuit
I've used TurboTax for several years now and each year it seems to get easier.
What's great about it: Quick and Easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 25, 2014
Posted by: Chuck2468
After seven years I am finally figuring out how to navigate through TurboTax since the questions sequence you use does not line up with the 1040 tax form.
I am very pleased with the way you handle all calculations and fill out many forms for me that I didn't even know about.
E-file is a very good feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SSimple as 1-2-3
on March 25, 2014
Posted by: INDY599
Turbo Tax is very easy to use with step-by-step instructions or the option to complete the forms on your own. The reviews of both the Federal and State returns prior to filing is welcomed. I also like the national average comparisons and audit alerts provided.
What's great about it: Easy to use, almost paint by numbers
What's not so great: Some of the worksheets are difficult to use or limited instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USED TURBO TAX FOR YEARS
on March 25, 2014
Posted by: SMITTY51
Federal tax forms are very complicated. (And I am a retired CPA and it challenges me!) A program such as Turbo Tax are needed--too many people go to an accountant when Turbo Tax is what they need at a lower price.
BUT, Turbo Tax can explain some things in an initial "high point" summary. It would be nice to show "Tax Bracket" ranges. Show exemption amounts for normal, blind, etc. Show how high the threshold is for "Medical Expense" and "Self Employed Decuctions" A brief opening summary could help people feel more comfortable going thru the program.
What's great about it: PARTICULARLY LIKE THE "CARRYOVER OF PRIOR YEAR INFORMATION"
What's not so great: You should modify the "Sales Tax" deduction process. In several states taxes on autos are deductible. Make it friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: Boogie1959PCHS
I have been using TurboTax for several years and find it very easy to use. I always use the Walk Me Through It option and enter the info myself. The instructions are very detailed and there is always a link for explanation of the particular item. Also like the review process and the audit protection option.
What's great about it: Easy to understand & use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: 6450
Everything worked smoothly. The one glitch for me, and it was frustrating, was the system's way of processing 1099-R IRA funds that I had rolled over to another IRA. It took some investigation to figure out that I needed to view the information entered on the 1040 form to confirm that these funds would not be counted as income.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Think about your users developers….
on March 25, 2014
Posted by: Heyoka65
Don't like turbo tax anymore. It has become too controlling and cumbersome to move around in. Only helpful if you have no idea what you are doing or have very complicated returns. You need an option to just roll data forward and then edit the forms you need directly. I'm using paper forms next year.
What's great about it: convenient to roll data forward, saves time reentering data, used to be helpful when I had business data
What's not so great: difficult to move around in now (didn't use to be - what happened?), cumbersome
Written by a customer while visiting turbotax.intuit.com