Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simple and Quick Refund Process!
on March 25, 2014
Posted by: snoflake1031
I used TurboTax in previous years when my dad purchased it. This year I did it on my own and although I was nervous about not having my dad for help, I quickly found I didn't need him. TurboTax explained everything and if I was unclear as to what the question was asking for, they conveniently provided a link to provide further explanation. Awesome software that I will continue to use for as long as they keep making it!
What's great about it: Everything! Easy instructions, Quick process, and I like that I can save my work and come back to it if needed.
What's not so great: I can't say I have any complaints.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
likesending in tax by email
on March 25, 2014
Posted by: whistler525
I have used Turbo Tax for several years and will use them again
What's great about it: I liked the help you get on finding where to enter thikngs
What's not so great: The form was a little hard at first but when I caught on it went well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax made easier
on March 25, 2014
Posted by: Wallou
keep up the good work. good for me who is not real good on computer.
What's great about it: very easy too follow
What's not so great: could be easier to bring up forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 Years with TurboTax
on March 25, 2014
Posted by: silverfox360
I have enjoyed seeing Turbo-Tax evolve over my 10 year association. It seems to be easier every year. With my record keeping and Turbo-Tax's expert guidance, I feel I have paid my fair share as well as taking advantage of my fair share. I have never been audited using the Turbo-Tax software. I don't worry about arithmetical errors, since Turbo-Tax has never let me down. Thank you to your expert staff! Kind Regards, silver_fox
What's great about it: Guidance the software provides. Walks you through it.
What's not so great: Have not found any yet!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 25, 2014
Posted by: Nic693nAB74
I've used Turbo Tax for several years now and knew what to expect. Even though there are some changes each year it is easy to pickup on the differences and things move smoothly along. The program helped me to decide to file either itemizing or taking the standard deductions and the work sheets showed me the reason for their recommendation. One of the best time savers is the ability to transfer last years information to this year and to download information from my financial institutions. The final package was very complete and e-filing was quick. I've a very satisfied customer again this year.
What's great about it: Told me what documents to have to start and it moved quickly through the questions to get the appropiate entries.
What's not so great: No problems that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Complete
on March 25, 2014
Posted by: Teach22
The program takes you step by step with cues and positive reinforcement. I recommend it each year to my Senior High students for their tax needs. No one should be afraid to do thier taxes
What's great about it: Personal prompts
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Return Help
on March 25, 2014
Posted by: FuddyDuddy
See above
What's great about it: Help determining allowable deductions, carry over data from previous year
What's not so great: Search can be improved. Searched for "direct deposit"--no results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: tjfars
have used turbo tax for a number of years and like it very much
Written by a customer while visiting turbotax.intuit.com