Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Income taxes
on March 25, 2014
Posted by: NANAOLI
Turbo Tax got us the best refund. It was so easy going through it all. So detailed. It was wonderful.
What's great about it: It was so easy filing with Turbo Tax.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax
on March 25, 2014
Posted by: ruidoso97fj
turbo tax deluxe was great - i had no stock buys/sells this year so the way deluxe is partitioned is excellent.
What's great about it: easy to use, asks the right questions
What's not so great: Can't hide REFUND or OWED amount for federal and state - it is always appearing in the upper left area of turbo tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Could not e-file my wife's return
on March 25, 2014
Posted by: whatisgoingon
Tried several times to submit my wife's return electronicily, but keep saying the ss# was used already. The only place it was used was on my account
What's great about it: able to do my sons, wifes and my return
What's not so great: E-file didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is Fun! Well, Not Really, But Almost
on March 25, 2014
Posted by: MarkA61
I have been using TurboTax for about 10 years. The best thing about TT is that I can react to the program. It asks questions and I answer them. This makes it feel like so much less work. Second, TT knows the tax law. When I did my taxes without TurboTax, I had to spend hours of my time learning about what the heck I was supposed to do. I have other things to do; why become a tax expert each year just to file my taxes? I don't have to do that with TurboTax. I've owned my own side businesses for awhile. For a few of the years, when I had fairly complex business reporting, I used TurboTax to get my return ready and then, before filing, I took it to a business CPA to review them. He never found an error. Finally, I stopped using him and just went with TT.
What's great about it: Interactivity makes the experience easier
What's not so great: Seriously, who likes doing their taxes?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: masonicpm9813
Convenient and easy to use, I am confident of the results and have been using for over 10 years and have never had a problem with IRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 25, 2014
Posted by: werwernllngp
many small annoyances contribute to making Turbo Tax a less than savory experience. For example, the program doesnt tell you up front how much e-filing will cost. So you check e-file and then go through the process. At the last moment the program tells you that you need to pay $XX for e-filing. Then, if you decide it's not worth your while, you need to search for 10 minutes to go back and find that particular diagogue and check off "filing by mail" for that particular state.
THe "page up" and "page down" buttons do not work so you are always using your mouse to scroll down. There are myriad similare annoyances.
THe "page up" and "page down" buttons do not work so you are always using your mouse to scroll down. There are myriad similare annoyances.
What's not so great: sloppy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 25, 2014
Posted by: WilmingtonJman
Turbo Tax is a very user friendly program. The prompts for information makes it very easy to walk through each section and enter information as requested. The help screens were great for guiding me through the two areas I had questions about when filling in the numbers. This program asks you for the same information an accountant would ask for.
What's great about it: Easy to use, great help screens
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to File Taxes
on March 25, 2014
Posted by: 10SPREZ
A quick, easy way to file your taxes with confidence. Be sure to have all your current information at hand and just click and type everything into the proper spot. From year to year, all your previous information is there. Couldn't be any easier!
What's great about it: Step-by-step method, easy to follow
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com