Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
EASY TO USE
on March 24, 2014
Posted by: Brainiack
see above
What's great about it: Have been using TurboTax for a number of years and the 2013 version was the most informative and easiest to use.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2014
Posted by: macandglo
Love Turbo Tax--however: I live in AZ and although my medical deductions are not enough for itemizing on my federal return, I am able to do so on my state. It's always an ordeal to print out the federal Schedule A separately, which must be included in the filing of the state return. Turbo Tax needs to recognize you are doing this and automatically print it--navigation is tricky sometimes to get to that specific form (1040 Schedule A) to print it for filing with the state return.
What's great about it: Awesome--step by step questions to make sure you don't miss anything
What's not so great: Sometimes difficult to navigate if you need to go to a particular area AFTER you are way past it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Errors
on March 24, 2014
Posted by: colion
When an error is found the information provided does not adequately explain what has to be corrected in the highlighted area.
What's not so great: Information about errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo simplicity
on March 24, 2014
Posted by: DDDDDEANNA
Simple and ease of use. Sometimes you play with things to see outcomes and there is no way to do that. Must do all way thru and then erase or type over to get other choice.
What's great about it: Ease of use, quick and efficient
What's not so great: Would like some choices as to different results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
state filing can be treacherous
on March 24, 2014
Posted by: rutley3732
My 1099-R supplied by my financial institution has an error in state distribution box 12. It was blank. This should have been caught with a review but wasn't. When I tried to state e-file, it was rejected. This was after I went through the process of paying for the state e-file. I was informed that I had to mail in my state return. I hope i won't be charged for e-filing. I'm concerned that this might happen..
What's great about it: Good if you don't have problems
What's not so great: 1099-R has error that wasn't caught in review but when trying to e-file state, it was rejected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Income Tax using TurboTax Review
on March 24, 2014
Posted by: 4Bob2
TurboTax has improved each year and hopefully will continue to do so. This software makes my job a lot easier when it come to filling taxes.
One short note: a couple of years ago I had a limited partnership close. When I entered the data it didn't seem to affect my return. Since I knew it should of, I investigated and found that I had to go into the return data and reduce the ownership to 0% manually. I would have thought clicking the final box would have done that. I didn't have a closure this year so I don't know if you have corrected this minor problem or not.
You spoiled it when saying that my nickname needed to be at least 4 letters and then said it was taken - try again. What is this all about???????????????????????
You spoiled it when saying that my nickname needed to be at least 4 letters and then said it was taken - try again. What is this all about???????????????????????
What's great about it: I like the step by step instructions and handling of K1's.
What's not so great: Cant think of anything right now.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Return
on March 24, 2014
Posted by: wesrouse1
I've probably used this software about as long as anyone and still like it. Thanks for making paying your taxes easy. I know Quick Books is available, but it's way more than us old folks need. Why don't you make up an Excel like software program that we can enter whatever income and expenses information every month, and then in April the next year it transfers to the return automatically.
What's great about it: Simplicity
What's not so great: Could be even more intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on March 24, 2014
Posted by: wallman
Process was positive overall...I should store passwords better! See you next year!
What's great about it: easy process
What's not so great: Forgot password and user id, to cumbersome to retrieve
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com