Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
harder to use this year
on March 24, 2014
Posted by: chickadee2
This year, when reviewing the items, the fields entered disappeared. Items had to be reentered during a review.
I don't remember that happening last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
3 hours Max
on March 24, 2014
Posted by: VARK
We have used Turbo Tax for many years. It is so helpful to have the previous year's data downloaded automatically, and to be able to import It's Deductible. Very time-saving.
What's great about it: Easy to follow; easy to import data, inclusive
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Taxes Done
on March 24, 2014
Posted by: Postcard
Long time user and plan to continue ... need state e-file included in cost of package
What's great about it: Ease of use and error check
What's not so great: Cost of state e-file process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax 2013
on March 24, 2014
Posted by: halpo
The one problem I had was being able to just print a w-4 form to fill out and submit to my work . I am going to a state or the federal web site to get this form. In years past this form was available to access with out going through multiple screens leading to nowhere. I was disappointed.
What's great about it: the easy with which i was able to do my taxes
What's not so great: the program would not print a w-4 for me to submit to my job
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done For Another Year!
on March 24, 2014
Posted by: Rolls
Turbo Tax is complete as far as being able to do federal and state in one sitting at the computer. Instructions and corrections give confidence that I am doing things right.
What's great about it: Easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on March 24, 2014
Posted by: MarkG67
Love TT! very easy to use and complete a return in literally 2.5 hours!
What's great about it: easy to use.
What's not so great: some of the explanations are confusing. Need to lay it out in laymans terms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Detailed completion of return
on March 24, 2014
Posted by: BillHelen
Throughly enjoyed this product. The only dislike was that when reviewing my return prior to filing, was that estimates of my 2014 taxes were included. This was not requested during the process of completing my return. Also there was no info provided for why estimates were included without request, or what to do if I didn't want the estimates. I did get the required info from asking the questions and getting the answers.
What's great about it: step by step instructions
What's not so great: estimating next year taxes without info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with this Year's Turbo
on March 24, 2014
Posted by: webster8321
See above. Also, I could not download my last year's tax information from 2012. This has really saved time in the past.
I hope that you fix these problems before next year.
I hope that you fix these problems before next year.
What's great about it: I have used this for several years now with good success.
What's not so great: Can't log out. Can't back up this years return to Cloud.????
Written by a customer while visiting turbotax.intuit.com