Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Experience from a Non-Business Professional
on March 18, 2014
Posted by: KMUM
This program is even easier to follow than the list time I used it. This is my 4th time to use Turbo Tax. We used H&R Block two years ago and we immediately came back to Turbo Tax.
What's great about it: Easy to follow
What's not so great: Little guidance on the IRA and Roth section
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 return
on March 18, 2014
Posted by: Oken
I felt I needed to go back through my notes and the forms, line by line to be sure I agreed with the entries. To many places where it was not clear from where the numbers camd from.
What's great about it: seems comlete
What's not so great: to many places where it is not obvious where the information came from
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Retired
on March 19, 2014
Posted by: Hankroma
Did not understand some of the abbreviated symbles
What's not so great: To Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sick of Paying Fees
on March 19, 2014
Posted by: AnnoyedinPA
I think this will be my last year of using TurboTax - there are other products out there much less expensive. By the time you are done paying for the software, for state e-filing, adding another state and paying to e-file there too there is nothing left.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 19, 2014
Posted by: ForRealYall
This saved me a ton of money. I do not have a complicated return, and Turbo Tax made it simple. Great Job. I will definately do this again next year.
Thanks,
Joseph
Joseph
What's great about it: User friendly.
What's not so great: FAQ too extensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Improvements
on March 19, 2014
Posted by: Donniewaid
If the next button was not at the bottom of the page or there was a way for the mouse to automatically end up in the next button this would be so easy to use. As it is it is quite cumbersome.
What's great about it: intuitive
What's not so great: hard to manuver around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 19, 2014
Posted by: hinesbob
Would like to have a worksheet to compute estimated taxes that is easy to use. Turbo tax had one in the past. Where did it go???
What's great about it: Carry forward from previos years
What's not so great: Having to pay to file state return. Particularly when you advertise the state return as free when ordering Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 20, 2014
Posted by: patbel
Print option did not work
What's not so great: unable to print a copy of return for my records
Written by a customer while visiting turbotax.intuit.com