Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Jimmie
on March 24, 2014
Posted by: Jimmiw
I have used TurboTax for years and I love it.
What's great about it: Excellent program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to perform
on March 24, 2014
Posted by: leachsrl
IRS rules and regulations are far too complex and Turbo Tax does a great job sorting thru it all to provide the best outcome possible.
What's great about it: stepped thru clearly
What's not so great: time consuming - necessarily due to IRS procedures
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not User Friendly
on March 24, 2014
Posted by: Nodom
I had to use many "work-arounds" because some of the forms I needed weren't provided in the software. I haven't had this problem in previous years. Shouldn't the program include ALL IRS forms??
I have found Turbo Tax 2012 and 2013 to be difficult and frustrating to use. Definitely NOT user friendly! When trying to use the step-by-step, many questions were unclear and/or didn't have an appropriate response for my situation.
I will be looking at other tax software programs for 2014 or possibly hire a tax-preparer. The small added cost may very well be worth it to avoid all of the problems I encountered in this version of Turbo Tax.
What's great about it: Have used TurboTax for over 15 years so I'm familiar with it.
What's not so great: Product has not been user friendly for the last 2 years plus there are many needed forms not included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Outstanding Results
on March 24, 2014
Posted by: whitewing1
I am trying to print a copy for my records and the print program takes me to NITRO and I cannot go any further in printing off my forms.
What's great about it: Liked the way that all items were on track from previous year and had information available.
What's not so great: Do not like the print process after completion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-tax review
on March 24, 2014
Posted by: tomwin
I have been a Turbo-tax user for many years and have found it to be easy with clear instructions and easily transfers data from my Quicken records.
What's great about it: Easy transfer of data from Quicken
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very good
on March 24, 2014
Posted by: teresaescogido
its really helpfull and easy to use. plus is convenience.
What's great about it: do it anytime
What's not so great: take time and little knowledge.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on March 24, 2014
Posted by: GAN1
I have been using Turbo Tax for years and it makes my life easier. I highly recommend it for everyone.
What's great about it: Makes filing easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2014
Posted by: Cosmo100
in more than one location. It was not until I was all most ready to file that I discovered my error and had trouble getting back to the right location and correcting the return.
What's not so great: It was difficult for me to know where to record information about my S corporation. I ended up recording my informatio
Written by a customer while visiting turbotax.intuit.com