Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Frickin Awesome
on March 23, 2014
Posted by: OregonDucks
Another year Turbo Tax rocked it!! Thank you.
What's great about it: Simple
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Guy
on March 23, 2014
Posted by: WHoward
I really like using Turbotax and have for a number of years now.
What's great about it: This year everything was a snap. It was very easy to do this.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
If You Can Read . . .
on March 23, 2014
Posted by: Grandpaof7
I've used Turbo Tax for years. This year was my most complex filing. But, if you can read English, and have basic reasoning ability, you can use this program. My take is that you'll have fewer mistakes (if any) using Turbo Tax than a commercial tax service.
What's great about it: If you can read English and have basic reasoning ability, you can use theis program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used First time since 2005
on March 23, 2014
Posted by: Cindy27
In some of the more complex questions abbreviations were used for terms. This was not appreciated as I had to figure out what that information stood for. It would be appreciated if abbreviations were never used when asking the taxpayer questions.
What's great about it: Walks you through everything
What's not so great: some abbreviations used should be written out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Inappropriate questions
on March 23, 2014
Posted by: chasruss11
I thought some of the questions could have been eliminated owing to my age (91) and previous filings. Surely you couldn't have thought that I served in the armed forces or received unemployment compensation or had to pay it back for 2012. Also, I reported last year that my spouse died before 2012 and you shouldn't have needed to ask that question since my filing status hadn't changed from the previous year. There are numerous other examples but I tired of noting them. If you are pulling information from previous years you should make the best use of it..
What's great about it: thoroughness
What's not so great: Inappropriate questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will never use anything else
on March 23, 2014
Posted by: rayrayebear
I have been using Turbo Tax for over 10 years and will never use anything else. They make it so easy to upload all my information and every year it starts right where I left off without skipped a beat!
What's great about it: Quick, Easy, Accurate
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
lousy version
on March 23, 2014
Posted by: stfer
left many fields blank. i had to go into forms and fill in myself and this was after I ran federal review with no errors. only after running error check in state did I get the errors on my federal which were blank fields. after getting everything corrected it would not let me e-file due to having $0 for AGI (the result of non-taxable SSI income).I I now have to file by mail after paying for a version that included free e-file and free state. I've used turbotax for many years and have never had this many problems. Next year I'll have to re-evaluate my choice of tax software
What's not so great: left fields blank
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I use every year
on March 23, 2014
Posted by: Corris
It's a useful convenient tool, but each year there's a problem with printing all pages for mail in.
What's great about it: convenient
What's not so great: never prints the entire return for mail in
Written by a customer while visiting turbotax.intuit.com