Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
job well done
on March 23, 2014
Posted by: ollie12
Handles information and subjects that would take a long time to research and become familiar with.
What's great about it: easy to use and very thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: joeski2
Previous years when you would turn on the program it would ask if you have gone on line to update the program. For 2013, it asked the question near the end of the program when the person was finalizing. Were upsetting for the customer.
What's not so great: Update late
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mail in 2014?
on March 23, 2014
Posted by: port10
I kept getting an erroro message on a portion of my 1040 that I did not have any information for and was not able to resolve it with the help of Turbo Tax. I have used Turbo Tax for many years and I am disappointed with the fact that I am now having to mail in my return.
What's great about it: I appreciate having all of my personal information and access to prior tax returns.
What's not so great: I felt that there was little or not support in correcting errors on my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
0/0 Again
on March 23, 2014
Posted by: Okwaho
Would not print the forms out for me! I tried several times and it would not work.
What's great about it: Easy, does all the calculations for you!
What's not so great: Print feature don't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Turbo Tax!
on March 23, 2014
Posted by: BLFS123
answered those detailed questions that are required and the refund or amount due appeared quickly and easily, so you know where you stand in providing you the best possible refund
What's great about it: displayed refund quickly during the process
What's not so great: a lot of questions to answer, but there is no way around that aspect of the program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Loyal User done early!
on March 23, 2014
Posted by: DenverLMW
I would like it clarified when and if the 1098T and 1099Q have to be input on both kid and parent returns. I sent question to the community but I feel like that is always confusing.
Generally still a great product. I would rather each pay another $5-10 bucks for the product and be allowed to file state for free. Why do you charge and why so much for an electronic thing?
What's great about it: Always like the ease
What's not so great: Want more info about education 1099's up front in personal data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfectpolly
on March 23, 2014
Posted by: perfectpolly
I have used turbotax for the past 10 years. I love the program and appreciate how easy it is to use!
What's great about it: I like the step by step help.
What's not so great: I hate filing taxes!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: Cail01
This was so easy and walked us through step by step.
Written by a customer while visiting turbotax.intuit.com