Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Turbo Tax is just ok
on March 23, 2014
Posted by: MrAdamL
I've used Turbo Tax to file my taxes for the last few years. I always found it easy and the software pretty good.
This year's version found a way to completely lose a return on my computer and has frozen up multiple times. It seems like the software design and user interface could use improvement. The arrow down button doesn't work when trying to scroll down and there are just several other interface issues that could be improved on so you don't have to use the scroll bar.
What's great about it: Guides you through your return
What's not so great: Software is clunky and has given me a few problems
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Results
on March 23, 2014
Posted by: Junkman222
I always find TurboTax to be good, easy to install and run and I seem to get through my taxes each year with a minimum of stress. This year was not different. Although every year there is always something new that needs a little extra work. This year I had some trouble getting form 2441, Child Care Cost to complete correctly. As always I got it to complete correctly after about 30 minutes of messing around.
Overall another good year with Turbo Tax
What's great about it: Everything Worked
What's not so great: Had Trouble with form 2441
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply the best
on March 23, 2014
Posted by: Jamestg
I've used TurboTax for about 20 years, it is simply the best tax program out there. My time was cut in half! TurboTax imported all my dependents, all my financial data, and I finished my taxes in No Time!
What's great about it: Easy importing of previous year's data
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Ever
on March 23, 2014
Posted by: gman3455
I've used Turbotax for years because of its eas of use. I was very pleased with the addition of a stock sale (once in ten years). The basic program handled it with ease and guided me through the process with no problems.
What's great about it: Very straight-forward, Just answer the questions.
What's not so great: Took a long time to get the federal form for the stock sale
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year another tax return
on March 23, 2014
Posted by: Baybus
Been using TurboTax since my brother in law turned me on to it several years ago. TurboTax makes the unpleasant and often confusing activity of filing your taxes simple. Always get some of my money back and rarely takes me more than an hour to complete the return and file.
What's great about it: Use TruboTax every year even helped me with my Mom's 1041
What's not so great: Could cost less, hint, hint!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Peasy
on March 23, 2014
Posted by: JCShine
This is just too easy - and, for a nominal fee, they file for you.
What's great about it: Turbo Tax is easy to follow and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product but.....
on March 23, 2014
Posted by: Azraindancer
Product got the job done. Forum was really helpful as a question and answer resource. Only problem was after making an initial entry (e.g. selected state donations to be taken from refund), going back to change the selection did not process correctly in the step-by-step view - had to make the changes in the forms view to override the previous selection. So make sure that you take the time to review your completed return before filing. Overall good product
What's great about it: Seems to cover the subjects
What's not so great: Doesn't always change previous selections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on March 23, 2014
Posted by: Najib
very good
What's great about it: easy to follow
What's not so great: it takes a little longer time to compleate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com