Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
I've Used Turbo Tax for almost 20 Years!
on March 23, 2014
Posted by: GHAJR
Have been using TurboTax for almost 20 years, only complaint is the cost of a State Efile was almost as much as the entire Turbo Tax Software!! Not cool!
What's great about it: Easy and consistent from year to year!
What's not so great: Cost of State Efile almost as much as T Tax Software!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund 2013
on March 23, 2014
Posted by: Abraham12
I have used Turbo Tax for years. Easy and Efficient.
What's great about it: It was easy to work with
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbolicious!
on March 23, 2014
Posted by: turbotaxlicious
I did my federal return and 2 state returns and Turbo Tax guided me through the entire process.
What's great about it: Easy, step-by-step, lots of hand holding.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated me AGAIN
on March 23, 2014
Posted by: Foiledagain
Every year right after I hit transmit, it asks new questions and one year even added a new amount I owed (like $120 or more and no way to stop it and find out why. Printing it out doesn't solve the mystery. Every year I say never again, but the idea of entering all the info into another company's forms convinces me to use your rollover feature from last year's info. Drives me nuts and I wouldn't recommend this to anyone. I'm a sucker again!!!
What's great about it: Carried over last year's info
What's not so great: EVERY year it says everything is checked and ready to file - I hit file and it comes back with new questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: ADY123
The review helped to find and correct incorrect entries
What's great about it: Ease to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Goodbye 2013
on March 23, 2014
Posted by: Donnelly5
This year's deluxe addition was easier than past years to make changes and format is easy to understand in all areas. State tax questions where less confusing than previous years and worked well in merging federal return info. Look forward to next year's easier merging of tax info into 2014 returns.
What's great about it: Easy and understandable
What's not so great: nothing notable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Print function
on March 23, 2014
Posted by: none1964
I have used Turbo Tax since around 1984. Some updating is nice while other times it makes it hard to find my way around.
What's great about it: Easy to go from topic to topic
What's not so great: Print function extremely poor. Was unable to quickly find how to print and the help provided no help at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: bostonyankee
For the 4th year in a row, I can't foind where to enter the sales tax I paid on a new car lease. You say in your help topics that it can be ADDED to the state sales tax allowance - so how do I do that ?????
What's not so great: Couldn't find where to enter sales tax on car lease.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com