Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Printing
on March 23, 2014
Posted by: Edroz
This use to be easier. maybe it is because I have a new computer that is giving this trouble.
What's not so great: I can not print an extra copy of my 1040 or my State form for myself.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Multi state/ simple file
on March 23, 2014
Posted by: Amuzed
Love Turbo Tax. Especially with dealing with 2 states for filing. Ease of use seems to be better, as more states are recognizing this is a growing trend. Glad Turbo Tax is update on the information.
What's great about it: ease of use at own pace
What's not so great: backtracking on questions when not enough detail provided
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence with TurboTax
on March 23, 2014
Posted by: DEPW
Preparing your Federal & state income tax statements is becoming increasingly difficult. TurboTax is very easy to use. TurboTax walks you through each area of Federal and state income tax submission preparation process, and provides help and guidance along the way.
What's great about it: Very easy to use & covers each area in depth.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a first time user
on March 23, 2014
Posted by: MomG1215
I have used TurboTax for several years and have never had the problems i encountered this year. The first time I worked on my taxes it took almost 5 hours, an amount came up that I did not enter which gave me a $4000+ return. Since we have never gotten a return that high I redid the entire process. THEN was unable to enter my state taxes because I was on my part of the computer and my husband's part is the administrator. Again, this has never happened before. So I went to his site and redid the entire process again. I will think twice before I purchase Turbo Tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software for Taxes
on March 23, 2014
Posted by: Prognos
I've used Turbo Tax for many years, never a problem. Good solid software for taxes. Nothing else is needed when it comes to filing your taxes.
What's great about it: Data Entry is easy especially if you've used it before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Eventually Got the Job Done
on March 23, 2014
Posted by: toughtaxes
I don't know how or why Turbo tax thought I was a business owner and it was very difficult to undo this error.
What's great about it: Easy user interface, thourough
What's not so great: Difficult to fix mistakes made by user, hard to change or edit items already entered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy !
on March 23, 2014
Posted by: HessSJ01
I have been using Turbo Tax since 2009. I used to figure my own taxes and read through IRS information on my own. Your method is amazing, it helps a person understand the rules and process without the time to do the research. It is truly amazing. It is fast and efficient. Thanks so much Turbo Tax
What's great about it: Ease of use
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: GigiV
Have used Turbo Tax for many years. It's been great; user friendly, accurate and a time saver. And makes tax filing less painful.
Written by a customer while visiting turbotax.intuit.com