Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Fast and Easy
on March 23, 2014
Posted by: H333
TurboTax is fast and easy. Of course, the first step is to gather all your information before you begin. The next step is to load the program then follow the filng steps and if you e-file the federal and state, you are completely done in an afternoon. Your return is prepared for less than the cost of having it done professionally. So it like getting another refund.
What's great about it: Easy to use
What's not so great: When installing I always forget to end program that automatically load on my desk top. ie weather, time & news feed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on March 23, 2014
Posted by: 0ldFart
Turbo Tax found 5 or 6 entries that I had omitted. Saved me almost $700.
What's great about it: Loved the step-by-step entries
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand
on March 23, 2014
Posted by: Annabirdwatcher
Unless you have gigantic expenses, the standard deduction will probably make most of this unnecessary ,but you won't know that until you go through the steps. Here are the things you'll need:
Gather up all of the envelopes that got mailed to you for tax time.
Gather up all of your medical expenses, including premiums.
Figure out how many miles you traveled for medical or education.
Big purchases? Get the paperwork in front of you.
Calculator comes in handy to add up miles, and costs that came from several locations.
Bought a hybrid car? Too bad! The tax credit for that is a thing of the past.
Gather up all of your medical expenses, including premiums.
Figure out how many miles you traveled for medical or education.
Big purchases? Get the paperwork in front of you.
Calculator comes in handy to add up miles, and costs that came from several locations.
Bought a hybrid car? Too bad! The tax credit for that is a thing of the past.
What's great about it: Easy to move through, great explanations, tells you what paperwork you need, double-checked for errors
What's not so great: On occasion, something wasn't explained that I would've like more info on. No biggie, though
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Essential tool for taxes
on March 23, 2014
Posted by: DavePH
I couldn't imagine doing my taxes without Turbo Tax. Transferring info from previous years and downloading tax information from some of my accounts really helps, especially since I tend to transpose numbers. I did have an odd one this year where I got into a loop where the same screens kept repeating as I hit continue, so I had to use the tab at the top to move forward. It was a minor point of confusion for a minute.
What's great about it: Thorough and easy
What's not so great: can get confused if you deviate from the script
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 Taxes
on March 23, 2014
Posted by: Luisthemnman
Filling out my taxes was not a problem.
This is the second year that I can't pay with my credit card.
First I got a certificate error, not from my end.
Then when I tried to file my state return it would not let me.
I kept getting an error.
This is the second year that I can't pay with my credit card.
First I got a certificate error, not from my end.
Then when I tried to file my state return it would not let me.
I kept getting an error.
I had to file my state taxes by mail.
This made my whole experience very dissatisfied.
I will not even try to file my state returns electronically again next year and avoid all of this frustration.
This made my whole experience very dissatisfied.
I will not even try to file my state returns electronically again next year and avoid all of this frustration.
What's not so great: Can't file my state taxes, it will not let me pay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Enabled me again to be a "do-it-yourselfer"
on March 23, 2014
Posted by: Manoli
I have been using Turbo Tax for many years. It always turned out that my returns were correct without any problems from the IRS.
What's great about it: The friendly tone that made me feel at ease to do my taxes.
What's not so great: The help pages were often confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: pastman
Filing with TurboTax is easy. The step-by-step method covers all deductions and credits, and it reviews everything for mistakes. I have used TurboTax for 10+ years, it is the only tax prep software I have ever used.
What's great about it: Makes tax preparation easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: ThomasHunt
Tech support was excellent once I was able to navigate the help windows.
What's great about it: Ver Good.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com