Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Use it each year - but still can improve
on March 23, 2014
Posted by: franke68
I really need to see my answers to the questions from there previous year -- all of them. It would be nice to remember how I answered it so I don't have to guess or ask a tax professional for hep each time.
The Explain This sections are often too vague for the tax novice (or non-tax professionals). Use more layman's terms than legal or financial speak.
What's great about it: pretty organized and easy to complete information
What's not so great: Need to show answers to all questions from previous year. More detail in explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable and easy to use transfers
on March 23, 2014
Posted by: MinitheMoocher
Turbotax saves me a lot of time for my family's taxes. If you have something unusual be careful and ask for help. Otherwise, it works really well and I am very happy to use it. Have been using it for years and years.
What's great about it: the carryforward information and ease of entry
What's not so great: the questions do not always get you to the right answer if it is a more unusual situation
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to Be HOME
on March 23, 2014
Posted by: papokie1
Just returned home from my military deployment and doing my taxes was a sinch!
What's great about it: Quick and Easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on March 23, 2014
Posted by: Prtndrbob1
We lived in two states last year and just retired. TurboTax walked us thru everything. You just have to be patient as you put in all the data and look up a few things you may not have in your records. Overall, in less than two hours I filed Federal and 2 state taxes. Having data carry over from the Federal statement sure saves a lot of time!
What's great about it: Walks you right thru everything for income and deductions!
What's not so great: Filing fees are not cheap
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!!!
on March 23, 2014
Posted by: Nanny56K
I have used Turbo Tax for many years now and wouldn't consider any other method for me! Try it and I'm sure you'll fee the same way!
What's great about it: Found more money
What's not so great: hmmm couldn't find any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 23, 2014
Posted by: 007Today
I had to go through the process of completing the Federal income tax forms two times. The initial Fed reviewed with Turbo Tax indicated I owed the Federal government over 9 thousand dollars. I went through the initial form two times and couldn't identify an error. Reviewing the information, I knew I couldn't owed the Federal Gov. over 9,000,00 so I completed a second Fed. Income tax form. I used the same information but received a very different outcome. The second outcome was a refund in access of 1,000 which was expected. What a hassle!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Parent's are Happy!
on March 23, 2014
Posted by: kenobeno
My son filed our tax return in 1 hour and then we enjoyed a home cooked Sunday meal after church! This is what life is all about!
What's great about it: Quick and easy to follow directions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and easy
on March 23, 2014
Posted by: FromKen
I really like TurboTax very much and have used it for many years. My only complaint is that it is not user friendly to review what you've done (already provided input) without having to update / re-input some items.
What's great about it: Questionaire entry system
What's not so great: Review not so easy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com