Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Worst experience with Turbotazx
on March 23, 2014
Posted by: Richarde4315
I will never purchase turbotax again, I've spent to many hours trying to figure out how to make the state tax 1099 forms work, I thought TurboTax was a good product but now I wonder how accurate it is, considering the errors I'm seeing in state forms.
What's great about it: Federal worked fine, like it's suppose to.
What's not so great: The Mississippi state tax forms are incorrect, it doesn't transferr federal data to 1099 forms, and keeps giving errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on March 23, 2014
Posted by: DONWD
1, Lacked some info of disposition of medical expenses in excess of allowable on form C, and weather remainder was applied properly to for A.
2. Annoyed by inability to revert to current step when switching to and from Form View.
2. Annoyed by inability to revert to current step when switching to and from Form View.
What's great about it: Good easy step
What's not so great: Missing some info and return after Form view.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: SkipRichards
I usually do not encounter any problems and have been using Turbo Tax the last few years. However this year, I was told forms weren't ready and received an email a week or so later that they were ready. When I went to file it still would not let me even though I was getting e-mails saying they were. Eventually, it let me file after entering info all over again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on March 23, 2014
Posted by: Jacqono
This was my first time EVER doing taxes and Turbo Tax made it so easy and I can't believe I have never did it before.
What's great about it: Wonderful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes life simple
on March 23, 2014
Posted by: gejimmy
I have used TurboTax for several years it seems easier to complete the taxes every year. It uses previous years taxes to help avoid missing a deduction or income you have not been 1099 notified.
What's great about it: Asks all pertinent questions for income and deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, easy and did i mention easy?
on March 23, 2014
Posted by: Cryofever
We dread doing our taxes...not the greatest record keepers in the world and let's just say that we always wait till the last minute. TurboTax makes me better on both fronts. It's fast (45 minutes and I'm done) and it walks us through each step of the process in such a manner that we never feel overwhelmed and somehow we can identify each document we need based on what the software tells us what we should be looking for.
Suggestion, send our tax return to a TurboTax "cloud" and save it there till next year when it's needed again. Between hard drive crashes, new laptop and such we never seem to be able to find last years returns.
What's great about it: Painless
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on March 23, 2014
Posted by: MicheleLee
I love the ability to search tax questions and get immediate answers. It is the most affordable way to do my taxes and I know I'm getting all the deductions that our family is qualified to receive.
What's great about it: Easy to use and understand.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth Process
on March 23, 2014
Posted by: Bill1ofmany
Software caught mistake in w2 upload. For some reason it attached my w2 to my spouses name. The question came up within minutes to check and was easily corrected. My only complaint is the intense amount of scrolling with the mouse needed. Every screen is too long to fit on monitor, and after every check on income and deductions you have to scroll down again to continue.
What's great about it: Asks the right questions
What's not so great: too much scrolling
Written by a customer while visiting turbotax.intuit.com