Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Intuiveness
on March 23, 2014
Posted by: TexasLongrider
Print functions are not intuitive and do not follow standard Windows protocol. IE. There is no print function to allow printing of EFile acknowledgement.
Been using Turbo Tax for years....keep getting it to complicated and I will switch to HR Block. I did my sisters return on her HR Block software and it was much easier.
What's not so great: Print Functions are not intutive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is terrific
on March 23, 2014
Posted by: Robertooh
I have been filing my Federal return using Turbo Tax since 1993!
I find it essential to completing the ever more complicated tax forms. And I cannot imagine working through taxes without Turbotax
What's great about it: Step by Step process seems to address every circumstance
What's not so great: Complex calculations are hidden to make it easier, but creates uncertainty in what actually was calculated
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long-time Turbo Tax user
on March 23, 2014
Posted by: JJ1211
I have been using Turbo Tax for years to prepare family tax returns. It is easy to use for first time users.
What's great about it: Ease of use and comprehensiveness
What's not so great: Had some trouble preparing Schedule C. Expensive to efile state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed this year
on March 23, 2014
Posted by: BuckeyeDave
As above. Had to use the override for the Michigan return and the Federal return. Also have trouble purging the old K-1 partnerships from the system. Maybe something I'm doing wrong.
What's great about it: Been using for years....I have always been impressed
What's not so great: Completely blew the Retirement Income exclusion for Michiganfiling. Pluse buried the form 4884 as a click-on to another
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Preperation
on March 23, 2014
Posted by: BabyBoomer25
Over all easily useable. Excellent documentation for questions I had, walks your through each item with minimum confusion.
What's great about it: Easy transfer of previous data, quick entry for updated information
What's not so great: A bit confusing on the 1099-DIV entries, had to do the twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 23, 2014
Posted by: Oldsarg
The hard work is collecting all the documents, entering and filing is quick and easy
What's great about it: Quick, high confidence in accuracy, work at it on my schedule
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Breathing Easier
on March 23, 2014
Posted by: ladyslip
I have been using TurboTax for years for both my personal income and my business income. Since retiring I have expanded my own business and TurboTax is right there with me.
What's great about it: Fast, easy to understand, & comprehensive
What's not so great: Can't collect the paperwork for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: fynky
Had a problem with payment. Tech support MITCH took care of it. THANKS, Mitch!!
Written by a customer while visiting turbotax.intuit.com