Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
not enough transfers
on March 23, 2014
Posted by: stevben33
please fix that
What's not so great: 529 info such as SSNs for kids DOESNT TRANSFER
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: LKM827
I had to file a RITA return and needed some answers but couldn't find them.
What's great about it: Donation figures
What's not so great: Edits are difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 23, 2014
Posted by: WarrenP
I've been using TT for many years. Never had a single question it didn't answer. Had some things questioned once by the IRS, but that had nothing to do with TT. Great resource for a busy family.
What's great about it: Makes filing my taxes so very easy
What's not so great: Haven't really found any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on March 23, 2014
Posted by: BertJunior
I was getting an error message that Schedule A for state sales tax forms were not available. Could not find response on Intuits site, could not find link for "chat" option when FAQ did not offer answer, software did not auto update as it has in the past. State Sales Tax Forms were to be available last of December 2013, I finally thought of running manual update, forms were found and several updates were installed, then the return or revisit state taxes kept coming up, even after the forms were updated and state tax deduction was calculated. This was anoining, Help site needs extensive work.
What's great about it: Easy to Use and Detailed Results
What's not so great: Intuit Support Site very un-user friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Cal
on March 23, 2014
Posted by: 17green
Alimony includes more than cash payments and a detailed worksheet to help collect the other legitimate deductions would have been helpful. Also, I was charged twice this year for Turbo Tax and no notice was given that I had already paid once. I am still trying to figure out who to write to get this refunded or applied to the 2014 Turbo Tax software.
What's great about it: Step by step very good
What's not so great: Believe there should have been a detailed worksheet to calculate alimony.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a great program!
on March 23, 2014
Posted by: Anonymous
Since I've been using Turbo Tax I have extreme confidence that my taxes are accurate and complete. What a great feeling!
What's great about it: Easy to follow, explicit instructions, detailed information available if needed
What's not so great: For me there aren"t any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
got it done
on March 23, 2014
Posted by: redmule500
turbo still top with me for updates and storing past taxes.
What's great about it: easier than the old paper and book brings info from past year
What's not so great: wish it covered state too .........hate to pay more to do state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 23, 2014
Posted by: syl0802
I was able to process my daughter's tax return which got complicated (for me) this year because she received a 1099-misc for services as a coach. That threw the old EZ route out the window and this software helped me make sure I got her the biggest refund allowed.
What's great about it: detailed information when desired/skip known N/A items
What's not so great: none really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com