Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Extra Friendly
on March 22, 2014
Posted by: jferrant1
Filing my California State return, the refund was pretty small so it wasn't worth the extra charge to E-File it. So I chose to mail the forms. However, when I printed the State tax forms, the banking info was left off the form. If I asked for direct deposit, the form should take the banking info provided for the Fed and put it on the State return automatically or at least ask if I want it direct deposited.
What's great about it: Help system is very intuitive
What's not so great: California return didn't print bank info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax worked fine, Credit Card update failed.
on March 22, 2014
Posted by: DORAYS
TurboTax worked well this year, better than before.
What's great about it: TurboTax worked fine
What's not so great: Credit Card update failed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quicker than last year
on March 22, 2014
Posted by: AMikeinNM
All in all, a simple way to file taxes. I don't have a great deal of forms to fill out: basic forms, itemized deductions and employee expenses and it was fairly simple to complete the process.
What's great about it: Appears to be a bit more streamlined than previous versions
What's not so great: A few bugs when using the Back button
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast Tax Work
on March 22, 2014
Posted by: Rusti
I like the fact that my personal information can be downloaded from previous tax form into the present year's form. I always use the form where they ask you the questions and the experts fill in the blanks. It is easy to go back over the forms and change information if you need to. It is easier still if you keep the information needed in a file as it comes in during the year. I used to try to fill out the tax forms myself. This is so much easier and faster. It is also cheaper that have a professional tax preparer file your taxes. I will never use anything else to do my taxes.
What's great about it: I don't have to look up all the laws regarding the tax laws. Turbo Tax does that for you making filing fast and easy!!
What's not so great: I did not find any cons with Turbo Tax when filing my tax forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YaYa My Refund!
on March 22, 2014
Posted by: AJenn
Love it, It walked me through to the end with NO problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 22, 2014
Posted by: xxxxxxxxxxx0
By not getting to my account, Turbo Tax talked me into filing my State Taxes by US Mail
What's great about it: Very thorough
What's not so great: I never could get to my Turbo Tax account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Turbo Tax Federal Return was super!
on March 22, 2014
Posted by: Airborne465
I have used Turbo Tax for the past 15 years and it has never let me down. Simple instructions and extrremely fast.
What's great about it: As usual, it was extremely easy and accurate.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on March 22, 2014
Posted by: Tmull
Easy to use and keeps you from missing the details.
What's great about it: The walk through method
What's not so great: None
Written by a customer while visiting turbotax.intuit.com