Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Lack of OH form IT SBD big minus!
on March 22, 2014
Posted by: OHterri
lack of OH form IT SBD serious mistake
What's great about it: usual
What's not so great: lack of OH form IT SBD serious problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Every Year
on March 22, 2014
Posted by: session63
I feel confident that TURBO TAX is handling my tax situation properly (single, SSI, retirement income, medical expenses, etc) I also use it to "predict" my overall taxes for the following year.
What's great about it: reminds you about possible tax breaks
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy that our taxes are now filed.
on March 22, 2014
Posted by: CatFurniture
We appreciate the thorough review to ensure that we didn't miss something.
What's great about it: Very thorough. Explanations were good.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as usual
on March 22, 2014
Posted by: Oldvetreran
In all my years using the program I have wonderful results. When I have come up with a problem, a call to Turbo Tax has given me access to a tech. Every person I ever spoke to figured out where I went wrong and resolved the issue. I expect to automatically renew every year.
Thanks a million!
What's great about it: I've used Turbo Tax for many years with nothing total satisfaction
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: CJ100
Instructions were very easy. Made the process smooth and minimized frustration.
What's great about it: Easy to follow instructions
What's not so great: Clarify charge for filing state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done Again
on March 22, 2014
Posted by: RamandEwe
I really appreciate the way that Turbo Tax finds all the deductions that i could possibly use. This year the program did not aloow me to tranfer data from last year's return. I really missed it. It meant that the return took longer than in years past. However, I will continue to buy this product - the best on the market.
What's great about it: As usual our taxes were done efficiently and carefully. i could never do them as easily as Turbo Tax does.
What's not so great: I really missed the feature of transferring last year's data into this year's filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on March 22, 2014
Posted by: Hardey
Great program - thorough. Needed to call for help and the assistance I received over the phone was excellent. I don't think I've ever had a phone transaction that was both so personal and helpful. This is the first time I have tried turbo Tax and the third progra I have used to self-file. It is the best and I'll keep coming back.
What's great about it: Program is detailed and easy to use
What's not so great: some navigational issues were tough to work out.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Piece of Mind
on March 22, 2014
Posted by: MGRedding
I own a home, have a home office, and my wife is an educator. I used to pay an individual to work my taxes each year which cost a lot more than TurboTax. I tried TurboTax when it first came out, and WOW! It just keeps getting better every year, and I've saved a ton of money in Prep Fees! Thanks
What's great about it: Step by Step, Inch by Inch ....taking the fear out of paying your taxes!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com