Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Just barely satisfied
on March 22, 2014
Posted by: RoCa1218
I think every year is becoming more time consuming to download the necessary updates. Not to mention the so many tries I did before I was able to actually download the updates, which took me more than two hours to get done.
What's great about it: Easy to use
What's not so great: It takes more than two hours to download and install the necessary updates. That's way too long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What's Not to Like!
on March 22, 2014
Posted by: Rick0528
I've used Turbo Tax for years and I continue to be a big fan. It has totally taken the pain out of filing process. However, it does not take the pain out seeing exactly how much we must pay to live in the US.
What's great about it: Simple, quick and painless
What's not so great: It can't read my mind. :-)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
complete but slow
on March 22, 2014
Posted by: IAMACPA
As a CPA I use the forms method to enter my data. The system is not always intuitive in finding some of the input screens and rather than entering data on a line on teh form a box opens to enter the data.
My # 1 complaint is how slow the product is to open on my computer
What's great about it: The program seems very complete - like the 1099 download feature
What's not so great: VERY SLOW TO OPEN
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on March 22, 2014
Posted by: Wandaful
I have previously had great results in using Turbo-tax software. Unfortunately, this year due to a few glinches in the system, I was forced to mail my returns rather than e-file them as I normally do. The preparation and assimilation of information was still easier than long hand. I intend to use it again next year and encourage others to do so.
What's great about it: Easily accessible, thorough, navigation is quick, review and edits are great checks.
What's not so great: Inability to efile for the first time in using the system. Inability to get on-line assistance on 3/22/14.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as easy as could be
on March 22, 2014
Posted by: Blaik
The error check did not take me to the root cause of the detected error. It indicated that the royalty payments on the K-1 needed to be filed as a separate property, even though the entry was $0.00. This left me to search and find the root cause on my own which was long and frustrating. I have used TurboTax for many years and will most likely continue using TurboTax, but I just need to start much earlier to absorb the time needed for these kinds of frustrating delays to my tax preparation.
What's great about it: Explanations of the various terms and categories in the return
What's not so great: Error review did not take me to the root cause of the problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on March 22, 2014
Posted by: TTaxBob
I have used TTax for several years and have found it to be excellent!!!!
What's great about it: Very simple to follow, especially e-filing.
What's not so great: None!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent way to do taxes
on March 22, 2014
Posted by: GregRoberts
If you have all the necessary records on hand, the process is quick and easy for anyone to complete.
What's great about it: Straight forward
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy, I love it!
on March 22, 2014
Posted by: 4MsMomo
I used Turbo Tax for the first time in 1994 and I've been hooked every since. It's great to see the product get easier to use each year.
Written by a customer while visiting turbotax.intuit.com