Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Breezy
on January 31, 2014
Posted by: marykate528
I have been using Turbo Tax for about 15 years. When I've had problems in the past the Turbo Tax representatives have always been respectful, courteous and patient with me to help solve the problem. I love Turbo Tax and plan on using it for many years to come. THANKS TURBO TAX!!!!
What's great about it: Fast & easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 31, 2014
Posted by: Carebear5555
Very easy and fast to use. I use Turbo Tax every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Execllent service
on January 31, 2014
Posted by: rmaki
very easy to use, very fast when you have all your information ready
What's great about it: ease of use
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 31, 2014
Posted by: RogDodge
I have used Turbo Tax for 6 years and am very happy.
What's great about it: Quick and Easy
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 31, 2014
Posted by: Carlyle34
I have used Turbo Tax for several years now & each year improvements have been made to make to make the experience of doing my tax returns simple & almost enjoyable.
The best part is E-Filing my tax returns. It's simple & efficient.
Thanks to Turbo Tax
What's great about it: Simple & complete instructions to follow
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done Quickly
on January 31, 2014
Posted by: spartan4245
As a repeat costumer, I appreciate how quick and relatively painless Turbo Tax is to use. However, I still had to go over the city tax portion several times before it was calculated correctly. I will once again use Turbo Tax next year.
What's great about it: Fairly easy and fast
What's not so great: City tax still quirky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
23 Years Using Turbo Tax
on January 31, 2014
Posted by: Momtabby
A really useful enhancement would be periodic edits that compare current year's input to prior years & send a warning box if basic info changes. Example - husband, who works for Any Retail Co. & wife, who works for Common Office Co. file jointly & have reported W-2 data for their respective companies in Turbo Tax for 3 years. While inputting current year's W-2 data, husband accidentally switches the radio button for Common Office Co. to himself. A box saying "this was wife's last year, are you sure?" would be extremely helpful, as checks toward the end don't indicate that the joint return doesn't include income for the wife.
What's great about it: I like the choice of whether to let Turbo Tax guide or zoom through on my own
What's not so great: It's only as good as your knowledge of the input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good as last year maybe better
on January 31, 2014
Posted by: riolion
the package is garnishing more questions than necessary.
What's great about it: easy to work with and understand
What's not so great: somethkings not pertinent to most.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com