Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
You did good, again
on March 22, 2014
Posted by: beh49
Been using you for 20 plus years. You get better every year. Keep it up.
What's great about it: Ease of use
What's not so great: would like more banking inst. to import info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes go Figure... Oh,TurborTax did figure...
on March 22, 2014
Posted by: JimColorado
I have been a long time user of TurboTax. In 2006 I switched to a competitor’s product for one year and switched back.
Importing last year’s info is most helpful feature.
A feature that has been deprecated is comparisons to national averages. I miss that feature.
One misleading BUG in the software is state sales tax and if you use tables or not. The TurboTax Dialogue form does not show the tax table amount in the form. It does put it in the IRS form Schedule A correctly. I spent 45 minutes trying to figure out why I was not allowed to take sales tax deduction. The TurboTax form with header “Your 2013 Deductions &Credits” in the section “Estimates and Other Taxes Paid” Line Sales Taxes on my form has a zero for 2013 year.
Importing last year’s info is most helpful feature.
A feature that has been deprecated is comparisons to national averages. I miss that feature.
One misleading BUG in the software is state sales tax and if you use tables or not. The TurboTax Dialogue form does not show the tax table amount in the form. It does put it in the IRS form Schedule A correctly. I spent 45 minutes trying to figure out why I was not allowed to take sales tax deduction. The TurboTax form with header “Your 2013 Deductions &Credits” in the section “Estimates and Other Taxes Paid” Line Sales Taxes on my form has a zero for 2013 year.
What's great about it: Interface works well
What's not so great: Intro survey pops up every launch. ( I filled it out first time.)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 Years!
on March 22, 2014
Posted by: KarenNormaRyan
I just filed my mom's tax return and am working on mine and my son's. I first used it in 1994 and have filed with Turbo Tax every year since - 20 years! That's a good product that still makes it easy and explains all the quirks and changes in tax law for our 3 different situations.
What's great about it: Still love Turbo Tax for all of our family's filings - easy for all generations
What's not so great: If only I could get Turbo Tax to pre-organize our paperwork before we input!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: personalfax
Been using it for several years. It gets better every time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always TurboTax
on March 22, 2014
Posted by: JSMCoug89
TurboTax imports your prior year's info so you don't have to keep inputting recurring info on your family etc. and updates your kids ages, tax credit eligibility etc. It also shows you your prior year's figures for all items so you don't forget anything and can compare year to year. Deluxe TurboTax also handles home small business filings like a champ too. Go TurboTax!
What's great about it: Easy...TurboTax walks you right through your return and reminds your of tax items you either don't know or forget.
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on March 22, 2014
Posted by: dat1467
Helped me with my refund do to some high income amount.
What's great about it: asked the right questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on March 22, 2014
Posted by: Teadie
Easy, simple are the best words I can use to describe the experience of doing my tax this year. I was dreading entering the information, but it was not bad at all. Next year my tax will be done by February 1st., as soon as I receive all my forms. I consider myself to have only a basic computer knowledge.
What's great about it: Easy, simple are the best words I can use to describe the experience of doing my tax this year.none
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rules
on March 22, 2014
Posted by: SethDCooper
I utilized Turbo Tax for filing my 2013 tax returns for the fifth year in a row. The main benefits are that it is intuitive and easy to use, has error checks, free audit support, it is very easy to revisit and edit information and to save and file the returns. There are not many drawbacks but a few simple suggestions would be to provide a total of the total federal and state returns and to download all of the necessary updates upfront rather than half way through the program.
Thank You,
Seth
Seth
What's great about it: Intuitive and easy to follow, error checking, audit support, ability to easily update information
What's not so great: Perform product updates upfront and provide total of federal and state returns as well
Written by a customer while visiting turbotax.intuit.com