Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
very frustrating this year
on March 22, 2014
Posted by: kathyChat
I have used Turbo Tax for many years and have always been very satisfied. I was very frustrated this year. FOr weeks I kept getting a message that a form was missing but never an update now message. When I finally went to your site and saw that the forms were available, I received the update now message four times in less than an hour. When I finally went to file electronically, after I paid, I got a repeated transmission not available message, file by mail! After another update and download, my return finally transmitted. This was a very disappointing experience with TurboTax....I may have to go back to my Tax lady next year!
What's great about it: easy to use
What's not so great: Updates were not automatic, difficulty transmitting electronically
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier
on March 22, 2014
Posted by: Dauber303
I have used Turbo Tax for 20+ years. I couldn't be happier with this years edition. Easy to install. Automatically updates itself quickly. Every year this product gets easier to use. Not necessarily intuitive, but much easier than others I have tried.
What's great about it: Easier to use every year
What's not so great: nada
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on March 22, 2014
Posted by: KarynA
I look forward to easier time working on my taxes when this year transfer data to next year tax return.
What's great about it: Tax REFUND from state in less than a week! FASTER than with a professional CPA!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like having my personal tax consultant
on March 22, 2014
Posted by: YooperJim
I am a regular user of Turbo Tax and they get better every year.
All basic information is saved so next year start up will be a breeze. As long as I have all necessary paper work handy and answer questions as if I was talking with an accountant, Turbo Tax does the rest. I am 100% satisfied and confident with Turbo Tax.
All basic information is saved so next year start up will be a breeze. As long as I have all necessary paper work handy and answer questions as if I was talking with an accountant, Turbo Tax does the rest. I am 100% satisfied and confident with Turbo Tax.
What's great about it: easy, accurate, and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
mike's
on March 22, 2014
Posted by: wownow7
There's got to be an easier, simpler way. The entire process is too time consuming, robbing the American people and the economy of the productive hours dedicated to filing out forms, gathering info, tax preparations and filing.
What's great about it: great service, used turbo tax repeatedly, consistent from year to year. easy to use.
What's not so great: price continues to increase.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
like TT but not love
on March 22, 2014
Posted by: EddieVB
would like to be able to track, trend, and chart my Gross income, tax, effective tax rate, deductions, etc ..., year over year. In fact, it would be nice if TT could chart all the way back to when I first starting using TT , which has been at least 20 years.
What's great about it: fast, easy
What's not so great: no trending or charting ability
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool.
on March 22, 2014
Posted by: gstemme
Turbo Tax is a great tool for filing taxes. It was so easy.
What's not so great: None.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and quick to file
on March 22, 2014
Posted by: edwardrgentile1
Easy to use and eliminates all the cross checking and number crunching. Cannot live without it.
What's great about it: Walk through all income and expenses
What's not so great: Some important steps are lost in the list
Written by a customer while visiting turbotax.intuit.com