Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to Use
on March 21, 2014
Posted by: Danzgdeb
from Alexandria, VA
This really did make it easy to complete our taxes. You are guided through the process and there are very good explanations at every step that help you to understand what is being asked and what documents you need.
What's great about it: Easy to follow, lots of good explanations and help features
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked for me
on March 21, 2014
Posted by: Sairav
from Oklahoma City, OK
Helped me get a great return - 28% tax rate at source and 19% tax rate after filing taxes.
On the down side, there is absolutely no sync between the desktop software and online account.
On the down side, there is absolutely no sync between the desktop software and online account.
What's great about it: Captured all deductions, ability to be flexible
What's not so great: Desktop software doesn't sync at all with online account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
painless
on March 21, 2014
Posted by: James472
from Waldwick, NJ
A good product. Easily navigated. I have been using it for years and God willing will continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy/Peasy
on March 21, 2014
Posted by: Ethel2
from Mt. Nebo WV
The program does seem to be easier to use than past years. Either that or I am getting better at using it because Turbo Tax is the only tax program I will use. The questions are easy to understand and answer. Furthermore, I have always felt that my information is secure.
What's great about it: The program seems to be easier to navigate through this year.
What's not so great: Have no complaints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My refund
on March 21, 2014
Posted by: twhitfield48
Everything was very easy to go through but I still don't understand the AMT.
What's great about it: easy
What's not so great: confusing AMT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great for 99% of my needs
on March 21, 2014
Posted by: StefanJ
TurboTax made my tax prep virtually painless.
The fact that it remembers information from previous years is a great help. I donate to the same charities, and get dividends from the same mutual funds, each year to I don't have to re-enter the information.
There was one significant snag. While it covers many special situations, Deluxe does not cover ESPP share sales. It did in the past. I feel like this feature was removed just to force upgrades.
As things happened, my manually-entered ESPP income caused a "hiccup." After checking everything and declaring everything error free, it spotted an error as I was e-filing. I corrected it, and my refund dropped several hundred dollars at last minute.
What's great about it: Generally
What's not so great: Didn't allow me to enter ESPP information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Breezy
on March 21, 2014
Posted by: Hepsibah
It took only a few hours to retrieve and enter the information for the federal and state tax returns. I have used Turbo Tax for multiple years now and would not change.
What's great about it: quick and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 21, 2014
Posted by: mtnhkrmt
I recommend TurboTax.
What's great about it: Easy to use.
What's not so great: Some subjects could use a bit more explanation. The help forums are generally not helpful.
Written by a customer while visiting turbotax.intuit.com