Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
definitely fast - possibly frustrating
on March 21, 2014
Posted by: msbeaver
It was faster than doing it by hand and having to round up all of the necessary forms. I didn't have to worry that I'd made a mistake on my math. BUT, the new software needed to be updated. And it didn't do it until after I went all the way through it. It left me searching for where to enter various info only to give up and then have the blanks show up after the update. Also would be nice if it calculated how much scholarship money was not for qualified expenses and entered it in the appropritate blank. All of the info had been entered. I had to google it to find out how to do it. Also, I only accidently found out from somewhere else that I had to pay taxes on that money.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 21, 2014
Posted by: pjv1954
i have been turbo tax for several years this is the best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
You make it so mysterious!
on March 21, 2014
Posted by: BillMBillMBillM
Too many unnecessary questions asked and made to look like you're saving on surprise items. Awkward to use and understand the wraparound on credits, exclusions and additions.
In order to understand the real marginal tax rate one has to fabricate different scenarios and force the answers.
I also had to force info from my SSA-1099 into "forms" at the end in order to include my fed tax withholding, a program bug I reported.
In order to understand the real marginal tax rate one has to fabricate different scenarios and force the answers.
I also had to force info from my SSA-1099 into "forms" at the end in order to include my fed tax withholding, a program bug I reported.
What's great about it: Carries over last years info and crunches all the numbers.
What's not so great: Hides useful info on how rates and
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good, but not as smart as it should be
on March 21, 2014
Posted by: triplegreen
TurboTax is good, but I don't understand why when I use it every year and start off each year by having it find my prior year return data and import it, it doesn't import ALL info such as carryovers etc. I have to re-enter too much info each year
What's great about it: Consistent
What's not so great: Doesn't store all info from prior year returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
e-filing
on March 21, 2014
Posted by: GrannyG32
We have stocks, bonds, and required minimum distribution. Turbo Tax makes this so easy by being able to import the info.
What's great about it: I love the ease of calculating and importing from our broker.
What's not so great: Was not able to file because of updates. Had trouble finding where to update.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using TurboTax for years
on March 21, 2014
Posted by: Tomkins
I've been using TurboTax for many years. Simple, comprehensive. Unfortunately, some less used Federal forms are not included with the program, which forces me to file by mail. TurboTax now costs more because the cost for e-filing the Federal return is included.
What's great about it: Easy to navigate
What's not so great: Some Federal forms not included and I need to file by mail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 21, 2014
Posted by: TBone1st
my work time was dropped thanks to the computer doing
the calculations and filling out the forms based on simple answers to question. then reviewing them and checking for accuracy was a huge plus, as was comparing last years to this years
the calculations and filling out the forms based on simple answers to question. then reviewing them and checking for accuracy was a huge plus, as was comparing last years to this years
great product I will use again as long as I continue to do my
own tax returns.
own tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
StressLess
on March 21, 2014
Posted by: MachoMan1
I am lucky to have a very complicated return ( monthly bank statement sometimes 56 pages) that I always did by hand before I started using Turbo, now it's a breeze!
Additionally with no exemptions, I like the way deductions are laid out for me to find.
What's great about it: Takes care of everything, and I mean everything.
What's not so great: Ability to print single page your working on.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com