Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 21, 2014
Posted by: 1500c
I've been using Turbo Tax Deluxe for Federal and State returns for over 10 years and have been completely satisfied.
Initially I itemized but the past 3 years as a Senior with few items to deduct, I have gone to the Standard Deduction which speeds up and simplifies my return.
Turbo Tax is so easy as they walk you through all the sections you need to complete all your Forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Laborious deduction forms
on March 21, 2014
Posted by: Wings42
Generally quick and streamlined. Loved the automatic filling of identification and other data from previous years. Hated the difficult and laborious process to fill in charitable contributions. We need a chart from last year that we can modify easily, with options to add delete entries. For our 50 or so contributions, it took about 7 or 8 superfluous keystrokes or mouse clicks just to get to date and amount.
What's great about it: Takes you by the hand in an orderly manner
What's not so great: Deduction forms not set up for easy input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on March 21, 2014
Posted by: TXGK
I WAS DONE FAILY QUICKLY AND I COULD GO BACK AND CHANGE THINGS. I COULD ALSO PLAY SCENARIOS AND SEE THE CHANGES, THEN GO BACK AND CHANGE THEM. EASY TO USE. BUT IF I MOVE, I'LL HAVE TO PAY FOR THE NEW STATE FORM.
What's great about it: QUICK
What's not so great: CAN ONLY FILE ONE STATE FOR FREE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes done!
on March 21, 2014
Posted by: LydiaOLydia
Good product, makes the process less painful than it has to be. Better than going to tax preparer, less trouble, and less cost.
What's great about it: Easy step by step, easy transfer of info from last year
What's not so great: Import of info from etrade a little cumbersome
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of Cake Filing
on March 21, 2014
Posted by: chris149234509
Another area of concern is having to recheck and answer questions already done when going back to review or edit a section. Should retain already filled info..
Otherwise I love using TurboTax and see myself using it for years to come.
What's great about it: importing all previous info from prior returns
What's not so great: some questions and tips are still a little hard to understand as a lay person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
could not import 2012
on March 21, 2014
Posted by: bungame
Even tho I could open and view my previous several years Turbo Tax files, for some reason it would not import info from 2012. A real pain!
What's great about it: easy
What's not so great: would not import previous info this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 21, 2014
Posted by: dtl2
I've used TurboTax for several years now, and I've been very pleased with it. It's always worked great, but you seem to improve it and make it easier to use every year.
I did noticed a problem last year, and it still exists in this year's version. On the screen where you are able to edit, add, or delete various income categories, the tax exempt interest and dividends are lumped together with the taxable income and the tax exempt category is left blank.
The tax exempt income is entered correctly in the forms but, since it is not broken out and shown as tax exempt on the edit screen, this leads to confusion and suspicion that it may not have been entered properly.
I hope you can correct or explain this in future versions of TurboTax.
Thank you for a great product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax review
on March 21, 2014
Posted by: SJJ1929
Doing taxes with Turbo Tax is a great way to go. All instructions are clearly stated and all calculations are perfect. Love it!
What's great about it: Ease of entering data - all instructions were very clear
What's not so great: None found.
Written by a customer while visiting turbotax.intuit.com