Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Glitch in program
on March 21, 2014
Posted by: Geekus
After saving my work while I was preparing my return, and closing the program, it would not return to where I left off when I launched it the next time. Very frustrating.
What's great about it: Very easy to use
What's not so great: Did not return to where I left off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 21, 2014
Posted by: CATJCJ
We have used Turbo Tax for the past 5 years with great success. As our family situations change, you always make it easy to understand. Turbo Tax is a winner in my book!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 21, 2014
Posted by: NJJoan
Have used Turbo Tax for 8 years now and think it's the greatest. Used to use an accountant and paid him hundreds a year. We always owed money but since using Turbo Tax even though we still owe, I felt since I did it myself and reviewed everything over and over with Turbo Tax's guidance I trusted that it was correct. Now that we're retired, got money back for the first time in 20 years. Will continue using it.
What's great about it: Easy to use even for a neophyte
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TT experience
on March 21, 2014
Posted by: pate77
This year was more difficult than in the past due to all the extra entries for foreign bank accounts and Financial Assets.
During the form 1099 section for pension income the step by step did not ask me to prepare a substitute form for my UK pension. It led me straight to the 1099 form for my UK pension as if I had an actual 1099 form. I had to delete the UK entry and add a substitute form with that name.
I note that this year the correct allocation of pension funds between the Canadian, UK and USA appears on the summary. Last year it was wrong on the summary but OK on the form.
Since I have income from the UK, Canada and the USA with accounts and assets in all three countries I would never have been able to do the return without TT.
During the form 1099 section for pension income the step by step did not ask me to prepare a substitute form for my UK pension. It led me straight to the 1099 form for my UK pension as if I had an actual 1099 form. I had to delete the UK entry and add a substitute form with that name.
I note that this year the correct allocation of pension funds between the Canadian, UK and USA appears on the summary. Last year it was wrong on the summary but OK on the form.
Since I have income from the UK, Canada and the USA with accounts and assets in all three countries I would never have been able to do the return without TT.
What's great about it: Handles foreign income and tax credit almost painlessly.
What's not so great: I had to correct 3 errors concerning missing statements for form 1116. The step by step process did not ask for these.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund surprise
on March 21, 2014
Posted by: kevin1949
over all very easy to use
What's great about it: easy to follow
What's not so great: confused over PSO for public safety officer but found it lower as i went along
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Merging files
on March 21, 2014
Posted by: timsauntat363
There should be a way to merge all DATA input from 2 single (for state filing) into 1 married for federal filing. without having
to reenter all information.
to reenter all information.
What's great about it: None
What's not so great: Not available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and complete
on March 21, 2014
Posted by: mine3733
fourth year in a row and never easier
What's great about it: The reviews at the end of each section
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy reasonable price
on March 21, 2014
Posted by: strega63
don't get too fancy and load up a lot of options and features that are useless to the average guy. keep it simple
What's great about it: it works
What's not so great: none
Written by a customer while visiting turbotax.intuit.com