Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good But Slower Than in the Past
on March 21, 2014
Posted by: DelmarDavid
I have been using TT for many years and will likely continue to do so, but in the last couple of years I have noticed that the program is slower than in the past, particularly when it updates. Not sure that much can be done about it, but it is a concern.
What's great about it: Easy to follow, clear directions and easy to file the return
What's not so great: The updates take forever and it tends to freeze
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't hava farm
on March 21, 2014
Posted by: MTSA
You really need to fix that! Nope, deleting the form did not work like you suggested. It kept coming up and eventually I stated no on schedule F just to get the thing sent!!! Hope it does not show up next year. I don't have a FARM!
What's great about it: Been using it for a long and never had a problem until 2013
What's not so great: Kept insisting I had a farm and would not send my taxes without the farm worksheet, Schedule F.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 experience
on March 21, 2014
Posted by: Tom7539
Had a case where the 1099 from Treasury Direct, when printed in portrait mode, did not show all interest income--missed several thousands of dollars. TT should have raised a red flag when comparing to previous year's entries. We caught it when doing a paper review prior to e-filing.
What's great about it: quick, easy, no hassle!
What's not so great: no flags when year over year differs by XX%
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confident tax prep
on March 21, 2014
Posted by: Doc537
A great way to do individual taxes. The only complaint that I would have is that I would have liked to know what my gross adjusted income was when calculating deductions, so I would know if I'm wasting my time listing expenses that will not get me beyond the standard deduction.
What's great about it: step by step easy progression
What's not so great: some info I would like to know is not easily found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
State of Stress
on March 21, 2014
Posted by: rolltidealu
Erica was very knowledgeable and fast. She listened and worked through all of my babbling. She told me what to do and what to expect. Great Job!
What's great about it: calming, expeditous, knowledgeable
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great, consistent!
on March 21, 2014
Posted by: HoustonChuck
We have consistently used TurboTax with great ease and success for several years. We feel completely in control and secure in doing our own taxes.
What's great about it: Easy enough to use
What's not so great: only one small challenge with an IRS 5498
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good service as usual
on March 21, 2014
Posted by: LNFOX
The Turbo Tax experience is excellent as usual. The questions about business vehicles is no longer necessary because I am not filing schedule C's and I have no long term depreciation. I can't seem to "skip" this.
What's great about it: Easy to use
What's not so great: Handling business autos
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 21, 2014
Posted by: Hammish
I've used TurboTax for many years and will continue to do so.
Written by a customer while visiting turbotax.intuit.com